U.S. Bank, Laramie Branch

Name:U.S. Bank, Laramie Branch
Full Service Brick and Mortar Office
Review:943 client reviews
Location:568 North Third Street
Laramie, WY 82072

Albany County
View Other Branches
FDIC Cert:#6548

The Bank

Name:U.S. Bank
Concentration:All Other Specialization > 1 Billion
FDIC Insurance:1934-01-01
Holden By:U S Bcorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2259, view all, view on map
Total Assets:$564,154,604,000
Total Deposits:$465,258,475,000
Total Equity Capital:$51,465,472,000
Total Domestic Office Deposits:$447,155,910,000
Net Income:$8,096,626,000
Quarterly Net Income:$1,718,874,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:16%
Quarterly Return on Equity:13%

Client Review

943 client reviews of U.S. Bank scored 2.5 out of 5.

Poor Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 999poorbank999, Jul. 18, 2012

As far as banks go, this one is bad.  They have really forgotten the meaning of customer service.  I got the feeling it was time to change banks when management starts agruing with customers.  I will say one positive thing...their online banking is quite good, bypasses their horrible customer service practice.  If you like waiting in line, arguing with managment, and having to defend against fees that result from the fault of the staff, do your banking here.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on U.S. Bank, Laramie Branch at Laramie, WY
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