Home > West Virginia Banks > Martinsburg Banks > Truist Bank Martinsburg > Truist Bank, MARTINSBURG EAST MAIN BRANCH
Truist Bank, MARTINSBURG EAST MAIN BRANCH
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60 client reviews
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| Name: | Truist Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1872 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | TRUIST FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 2125, view all, view on map |
| Website: | www.Truist.com |
| Total Assets: | $534,185,000,000 |
| Total Deposits: | $426,980,000,000 |
| Total Equity Capital: | $56,571,000,000 |
| Total Domestic Office Deposits: | $426,980,000,000 |
| Net Income: | $4,291,000,000 |
| Quarterly Net Income: | $1,615,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
60 client reviews of Truist Bank scored 2.5 out of 5.
Excellent customer service
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by rutyeshleman, Jan. 30, 2023
I would like to convey through you a special thanks and appreciation to a branch employee named Louis in Tifton Georgia for exceptional service!
I live in Romania, I visited the branch when I was in Tifton to solve a problem that required identification at the branch. Lewis cleared her without any problems. When I returned home, the same problem returned due to living in Europe. Luis was not lazy and found a creative way to solve my problem on the phone. This is not obvious and deserves special appreciation. It is important to note that the branch in Tifton is not my branch, I opened the account in Pennsylvania! Kudos to Louis, I wish there would be more like him in the field of service providers. A model for excellence!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, TIFTON MAIN BRANCH at Tifton, GA
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby rutyeshleman, Jan. 30, 2023
I would like to convey through you a special thanks and appreciation to a branch employee named Louis in Tifton Georgia for exceptional service!
I live in Romania, I visited the branch when I was in Tifton to solve a problem that required identification at the branch. Lewis cleared her without any problems. When I returned home, the same problem returned due to living in Europe. Luis was not lazy and found a creative way to solve my problem on the phone. This is not obvious and deserves special appreciation. It is important to note that the branch in Tifton is not my branch, I opened the account in Pennsylvania! Kudos to Louis, I wish there would be more like him in the field of service providers. A model for excellence!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, TIFTON MAIN BRANCH at Tifton, GA
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Charlene Morgan
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LauraBer, Dec. 06, 2022
Charlene helped me out so much, went above and beyond. She absolutely made my day!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Palm City Branch at Palm City, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby LauraBer, Dec. 06, 2022
Charlene helped me out so much, went above and beyond. She absolutely made my day!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Palm City Branch at Palm City, FL
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Horrible experience. Truist has blocked my account for over 30 days and regardless of calling them etc. I repirted them
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 99GT, Nov. 14, 2022
Horrible experience. After months of large deposits and wires in and outbound I deposited a large bank check payable to me on 11-10-22 and still blocked and now its 11-13-22 and no weitten explaining why the blocked my account? I reported Truist to the North Carolina banking and they email saying they are elevating their review of my account 31 days after blocking my account. My lawyer is suing them.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 99GT, Nov. 14, 2022
Horrible experience. After months of large deposits and wires in and outbound I deposited a large bank check payable to me on 11-10-22 and still blocked and now its 11-13-22 and no weitten explaining why the blocked my account? I reported Truist to the North Carolina banking and they email saying they are elevating their review of my account 31 days after blocking my account. My lawyer is suing them.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Truist Bank, Truist Bank at Charlotte, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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