City National Bank of West Virginia, King Street Branch

Name:City National Bank of West Virginia, King Street Branch
Full Service Brick and Mortar Office
Review:9 client reviews
Location:1700 West King Street
Martinsburg, WV 25401

Berkeley County
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Phone:304-264-4500
Branch Deposit:$62,314,000
FDIC Cert:#17735
Established:2007-07-02


The Bank

Name:City National Bank of West Virginia
Concentration:Commercial Lending Specialization
Established:1957-04-01
FDIC Insurance:1957-04-01
Holden By:City Holding Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:86, view all, view on map
Website:www.bankatcity.com
Total Assets:$4,139,342,000
Total Deposits:$3,485,481,000
Total Equity Capital:$417,545,000
Total Domestic Office Deposits:$3,485,481,000
Net Income:$17,606,000
Quarterly Net Income:$17,606,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:17%
Quarterly Return on Equity:17%
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Client Review

9 client reviews of City National Bank of West Virginia scored 2.5 out of 5.

Don’t use
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Frustrated1, May. 31, 2018

Not clear in communication between departments or with clients. Longest time i have ever waited to close a home loan in 30 years. Condescending if you ask a question for clarification.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on City National Bank of West Virginia, Teays Valley Branch at Scott Depot, WV
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Friendly and Helpful.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TCash66, Mar. 06, 2017

I have been with this bank since 2000 when it was known as Community Bank.  I enjoy seeing the bank tellers at the Verona, VA branch.  They remember me and are friendly and helpful whenever I go through the drive through or into the bank. I have my personal and our business checking accounts and a credit card with City National Bank. We use Elavon, a company they partner with, for our credit card services at our business and have enjoyed working with their representative. Would not change a thing.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on City National Bank of West Virginia, Staunton Branch at Staunton, VA
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The Ripley branches are wonderful.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by RetiredNavy, Sep. 30, 2016

I mostly frequent the Ripley Walmart branch but occasionally use the main Ripley branch.  I have received nothing but excellent customer service in both branches.  I have only used the Drive Thru branch on S. Church street a few times (but great service there also).  They are always friendly and helpful.  If I ever have a problem, I can just call and they are willing to try to resolve it.  I love the fact that most of the time, I can walk in and they remember me, my parents (who also bank there) and my children and always ask how everyone is doing.  When I walk into the local branches of City National Bank of West Virginia, I feel that they truly care about me and I am getting personalized service from the wonderful employees.  THANK YOU!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on City National Bank of West Virginia, Ripley Wal-Mart Branch at Ripley, WV
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