TD Bank, Westport/Downtown Office Branch

Name:TD Bank, Westport/Downtown Office Branch
Full Service Brick and Mortar Office
Review:381 client reviews
Location:185 Main Street
Westport, CT 06880

Fairfield County
View Other Branches
 
Phone:203-341-0490
Office Hours:Sun: 11:00 to 16:00
Mon: 07:30 to 20:00
Tue: 07:30 to 20:00
Wed: 07:30 to 20:00
Thu: 07:30 to 20:00
Fri: 07:30 to 20:00
Sat: 07:30 to 18:00
Branch Deposit:$254,593,000
FDIC Cert:#18409
Established:2006-06-17


The Bank

Name:TD Bank
Concentration:All Other Specialization > 1 Billion
Established:1852-01-01
FDIC Insurance:1961-07-01
Holden By:Toronto-Dominion Bank, The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1248, view all, view on map
Website:www.td.com/us/en/personal-banking
Total Assets:$301,449,780,000
Total Deposits:$257,013,401,000
Total Equity Capital:$39,465,444,000
Total Domestic Office Deposits:$257,013,401,000
Net Income:$651,937,000
Quarterly Net Income:$651,937,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

381 client reviews of TD Bank scored 2.5 out of 5.

Daniel Vindheim - Excellent Employee
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Taquoshi, May. 25, 2015

In 2008, my mother passed away and we ended up opening an estate account with TD North Bank in Westport. It wasn't super smooth sailing, but the staff was helpful and when the estate checks arrived after a month long wait with a $36.00 bill, they moved quickly to resolve the issue.  After a year or so we closed out the estate, life went on.  I wasn't terribly fond of TD, it was an okay bank.  

However, in 2012, we were informed that our parents were awarded some money from a major class action settlement (long, involved story) and for some reason the checks could only be made out in our parents' names (even longer, more involved story). On the advice of an estate lawyer, I returned to TD North in 2014, which had changed its name and location during the intervening years to reopen the estate account. I arrived at the Westport office armed with death certificates, obituaries, copies of probate papers, notarized affidavits, copies of the wills, and the voluminous correspondence between the class action attorneys and me.

Mr. Daniel Vindheim, the store supervisor, greeted me the moment I walked in, asked how he could help, and escorted me to his desk.  He listened patiently as I handed over document after document about the issue. At the end of my explanation, he calmly said, "Okay, so we're reopening your mother's estate account to accept the settlement payments. Let me get the original documents and they we will be all set." Forty-five minutes later, I had the account set up and ready to go.   Six months later, the class action suit checks came and I went to the bank to close the account. Daniel gave me a big smile when I arrived and said that normally, he was concerned when accounts were closed, but this time, he was happy for us.

I now have a small account at the Westport branch, and also used their investment services. Also just a quick shout out to Joseph Coverson for handling that currency exchange and the set up of the maintenance account for me.

When I go to the Westport office, I drive past at least one other branch, but I will continue to patronize the Westport office and encourage others to do so, also.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Westport/Downtown Office Branch at Westport, CT
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