Home > Connecticut Banks > Westport Banks > JPMorgan Chase Bank Westport > JPMorgan Chase Bank, Westport Main Street Branch
JPMorgan Chase Bank, Westport Main Street Branch
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492 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 1824-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Jpmorgan Chase & Co. |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 5173, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $2,194,835,000,000 |
| Total Deposits: | $1,540,078,000,000 |
| Total Equity Capital: | $215,098,000,000 |
| Total Domestic Office Deposits: | $1,264,197,000,000 |
| Net Income: | $20,166,000,000 |
| Quarterly Net Income: | $6,604,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 13% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
492 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
ZERO customer loyalty.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by medicrq, Oct. 03, 2018
ZERO stars.
I have been a customer there for about 8 years. NO customer loyalty. Put in a very large check, it clears the next day and I try to make airline reservations, nope. Call Chase to raise debit card limit, nope. Why not? Just because, no real answer except they want to make sure the check has "really" cleared. But all the money is available to withdraw, just not on the ATM card. I talk to the manager who tells me to call the number again, apparently he can't call himself for me and he can't figure it out either. I call again, same answer, "try again tomorrow". But the money IS available right? "right", So why can't I use my ATM card now? "it's just the system", what system? "the computer system", you can't make any decisions yourselves? "no".
And there you go....switching to HomeStreet bank, MUCH better service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, San Carlos Branch at San Diego, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby medicrq, Oct. 03, 2018
ZERO stars.
I have been a customer there for about 8 years. NO customer loyalty. Put in a very large check, it clears the next day and I try to make airline reservations, nope. Call Chase to raise debit card limit, nope. Why not? Just because, no real answer except they want to make sure the check has "really" cleared. But all the money is available to withdraw, just not on the ATM card. I talk to the manager who tells me to call the number again, apparently he can't call himself for me and he can't figure it out either. I call again, same answer, "try again tomorrow". But the money IS available right? "right", So why can't I use my ATM card now? "it's just the system", what system? "the computer system", you can't make any decisions yourselves? "no".
And there you go....switching to HomeStreet bank, MUCH better service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, San Carlos Branch at San Diego, CA
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Fees galore!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by rghh, Sep. 19, 2018
Hate this bank...fee after fee. I got most of my service fees and other misc fees returned after going to the manager, but it's absurd how much they charge you. Moving to another bank soon!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Livermore Branch at Livermore, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rghh, Sep. 19, 2018
Hate this bank...fee after fee. I got most of my service fees and other misc fees returned after going to the manager, but it's absurd how much they charge you. Moving to another bank soon!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Livermore Branch at Livermore, CA
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From terrible to happy
Overall Rating
Office Environment & Staff
by Nakoa, Jul. 21, 2018
I just have to take a moment and praise the staff here at this location. During my last visit I made a cash deposit into an exterior atm.. things did not go well when the machine ate my money and told me to call a phone number. After several frustrating minutes on the phone, I was instructed to go in the bank and get some info.. naturally I was not only worried about my funds, but extremely frustrated(understatement) by the situation.. so I walked in with less than a stellar attitude. Their branch manager irene stepped in and helped save the day, and by the end of everything she had put a smile on my face and gave me the confidence everything was going to fixed. She exemplifies what it truly means to be client focused, was very patient and calming and turned my terrible experience into a much better one. I felt it necessary to give some praise and recognition to her as I can be somewhat hard to handle and she did an incredible job.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Hulen Mall Branch at Fort Worth, TX
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Overall Rating Office Environment & Staffby Nakoa, Jul. 21, 2018
I just have to take a moment and praise the staff here at this location. During my last visit I made a cash deposit into an exterior atm.. things did not go well when the machine ate my money and told me to call a phone number. After several frustrating minutes on the phone, I was instructed to go in the bank and get some info.. naturally I was not only worried about my funds, but extremely frustrated(understatement) by the situation.. so I walked in with less than a stellar attitude. Their branch manager irene stepped in and helped save the day, and by the end of everything she had put a smile on my face and gave me the confidence everything was going to fixed. She exemplifies what it truly means to be client focused, was very patient and calming and turned my terrible experience into a much better one. I felt it necessary to give some praise and recognition to her as I can be somewhat hard to handle and she did an incredible job.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Hulen Mall Branch at Fort Worth, TX
Was this review helpful to you? Yes, No Report Abuse
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