TD Bank, Review
TD Bank, Review
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based on 397 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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by robrad, Nov. 13, 2013
Piss-poor bank here. They aren't even an American bank AND they will steal your money whenever they can. Trust me, this is a FRAUD institution. Caveat emptor.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Melbourne Branch at Melbourne, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby robrad, Nov. 13, 2013
Piss-poor bank here. They aren't even an American bank AND they will steal your money whenever they can. Trust me, this is a FRAUD institution. Caveat emptor.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Melbourne Branch at Melbourne, FL
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TD AT CHELTENHAM LOCATION IS THE WORST
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by Aliyah214, Nov. 01, 2013
Td at cheltenham mall has to be the work, the employees there don't live up to the companies name at all! I was waiting for customer service for a good hour or so, and then these two ladies came in, an employee cane from the back & assisted her, not even acknowledging I have been waiting to be assisted. That is very rude, and disrespectful! The cop on duty even noticed it and shook his head!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Cheltenham Branch at Philadelphia, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Aliyah214, Nov. 01, 2013
Td at cheltenham mall has to be the work, the employees there don't live up to the companies name at all! I was waiting for customer service for a good hour or so, and then these two ladies came in, an employee cane from the back & assisted her, not even acknowledging I have been waiting to be assisted. That is very rude, and disrespectful! The cop on duty even noticed it and shook his head!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Cheltenham Branch at Philadelphia, PA
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Rudest customer service BY Assistant Manager Beverly.
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by Happiernow, Oct. 29, 2013
I recently visited the East Brunswick branch to make a deposit. There were a few people waiting in front of me - nothing unusual, so I waited patiently for my turn. When it was my turn at the front counter a woman who I later learned was Assistant Manager Beverly hurried to help me. She got immediately annoyed with me because of the $100 bills I was depositing after I told her I wanted to quickly double check the amount. She loudly & rudely told me to step aside so she could help other customers! Omg I was humiliated, shocked & embarrassed by her behavior towards me! The other customers waiting told me it was okay & for her not to worry. I smiled & thanked them for their patience & kindness. I told this Assistant Manager Beverly that I did not appreciate her rudeness & how she embarrassed me especially since " I am " a customer. I called to report her poor treatment to a manager & have been told several times that they were not a available or on vacation. My husband & I will be happily switching our accounts to a new bank for humane customer service as soon as possible. We will never do business with TD Bank again for anything. Thank you Beverly - East Brunswick's TD Bank Assistant Manager.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Happiernow, Oct. 29, 2013
I recently visited the East Brunswick branch to make a deposit. There were a few people waiting in front of me - nothing unusual, so I waited patiently for my turn. When it was my turn at the front counter a woman who I later learned was Assistant Manager Beverly hurried to help me. She got immediately annoyed with me because of the $100 bills I was depositing after I told her I wanted to quickly double check the amount. She loudly & rudely told me to step aside so she could help other customers! Omg I was humiliated, shocked & embarrassed by her behavior towards me! The other customers waiting told me it was okay & for her not to worry. I smiled & thanked them for their patience & kindness. I told this Assistant Manager Beverly that I did not appreciate her rudeness & how she embarrassed me especially since " I am " a customer. I called to report her poor treatment to a manager & have been told several times that they were not a available or on vacation. My husband & I will be happily switching our accounts to a new bank for humane customer service as soon as possible. We will never do business with TD Bank again for anything. Thank you Beverly - East Brunswick's TD Bank Assistant Manager.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, East Brunswick/Ryders Lane Branch at East Brunswick, NJ
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this bank is horrible
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by ober24, Oct. 21, 2013
The only reason i go to this bank because its close to my house and there really isnt any other choices. I waited over 20 minutes to get to a teller, mind you there were two tellers on and it was lunch time. Come on people, customers do there banking at lunch time and lets not get me started on there drive-threw its worse than going inside. But on only one postive note the young man that took care of me was nice that is why i have staff two stars
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Macdade Mall Branch at Holmes, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ober24, Oct. 21, 2013
The only reason i go to this bank because its close to my house and there really isnt any other choices. I waited over 20 minutes to get to a teller, mind you there were two tellers on and it was lunch time. Come on people, customers do there banking at lunch time and lets not get me started on there drive-threw its worse than going inside. But on only one postive note the young man that took care of me was nice that is why i have staff two stars
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Macdade Mall Branch at Holmes, PA
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This branch they are complete jerks
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by Nikki3434, Oct. 17, 2013
I get checks as tips from my clients that I take to the 7 corners branch, they're usually $20, I don't have an account and have never been charged the $7 fee unless it was over $20. At this branch they charged the $7 and cashed the check after I said "no I'll just take it back and go to the other branch, they don't charge me the fee on $20 checks." I have never had any other bank (BB&T, Wells Fargo/Wachovia (and they're the worst), M&T bank, etc) charge me a check cashing fee on a $20 check except these a-holes. I will never bank at TD bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tyson Corner Branch at Vienna, VA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Nikki3434, Oct. 17, 2013
I get checks as tips from my clients that I take to the 7 corners branch, they're usually $20, I don't have an account and have never been charged the $7 fee unless it was over $20. At this branch they charged the $7 and cashed the check after I said "no I'll just take it back and go to the other branch, they don't charge me the fee on $20 checks." I have never had any other bank (BB&T, Wells Fargo/Wachovia (and they're the worst), M&T bank, etc) charge me a check cashing fee on a $20 check except these a-holes. I will never bank at TD bank.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tyson Corner Branch at Vienna, VA
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by Ihabguirguis, Oct. 13, 2013
Bad attitude including the manager
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bayonne Store Branch at Bayonne, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Ihabguirguis, Oct. 13, 2013
Bad attitude including the manager
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Bayonne Store Branch at Bayonne, NJ
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TD Bank in Suncook NH is awesome!
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by oxoxox, Oct. 05, 2013
TD Bank does seem to have high fees if you go below $250 in checking or have to use overdraft. I don't like this so am trying to be better about my checking account use.
The bank manager, Ron and other staff are awesome!! They are friendly, prompt, patient, and will do whatever is needed to make my visit productive. Bank did call me immediately when there was fraudulent action on my account and refunded the money taken. I have no complaints.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Suncook Branch at Suncook, NH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby oxoxox, Oct. 05, 2013
TD Bank does seem to have high fees if you go below $250 in checking or have to use overdraft. I don't like this so am trying to be better about my checking account use.
The bank manager, Ron and other staff are awesome!! They are friendly, prompt, patient, and will do whatever is needed to make my visit productive. Bank did call me immediately when there was fraudulent action on my account and refunded the money taken. I have no complaints.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Suncook Branch at Suncook, NH
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Never again
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by justshootmepls, Sep. 22, 2013
Td has no respect for your or your identity on two occasions within a 6month span I've had to close out accounts with td due to the way they operate with online purchases and money transfers... their level of protection against fraudulent online activity is non existent even if you catch an online service in the act of stealing from you td bank will not stop the transaction AT ALL you must allow the frauds to finish stealing your money then fight with td for up to 120 days until they transfer your case to visa itself that wilk rectify the problem in less than 10 days but you see my point that TD BANK SHOULD BE CALLED BS INSTEAD
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 125th Street/Harlem Branch at New York, NY
10 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby justshootmepls, Sep. 22, 2013
Td has no respect for your or your identity on two occasions within a 6month span I've had to close out accounts with td due to the way they operate with online purchases and money transfers... their level of protection against fraudulent online activity is non existent even if you catch an online service in the act of stealing from you td bank will not stop the transaction AT ALL you must allow the frauds to finish stealing your money then fight with td for up to 120 days until they transfer your case to visa itself that wilk rectify the problem in less than 10 days but you see my point that TD BANK SHOULD BE CALLED BS INSTEAD
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, 125th Street/Harlem Branch at New York, NY
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Richard Stevenson
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by rickair, Sep. 22, 2013
I live in Suffern New York. I am more than pleased by the staff and the convenience of the TD bank in Suffern New York.
The staff is friendly and the bank itself is clean and inviting.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Suffern Branch at Suffern, NY
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rickair, Sep. 22, 2013
I live in Suffern New York. I am more than pleased by the staff and the convenience of the TD bank in Suffern New York.
The staff is friendly and the bank itself is clean and inviting.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Suffern Branch at Suffern, NY
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Happy Customer
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by customersince1998, Sep. 22, 2013
I was surprised to see that some people who bank with TD claim they have high fees! I've been with TD bank since 1998 and haven't paid one single fee since day one! I know that all banks have fees if you drop below a certain amount, have insufficient funds, or bounce checks, that's a given! I guess since I've always had at least $3,500+ in my checking account at all times, I've never once gotten hit with one single solitary fee...EVER! Call it lucky or call it smart...but either way, I'm happy with TD and wouldn't go to any other bank! Thank you TD for treating me like a valued customer!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby customersince1998, Sep. 22, 2013
I was surprised to see that some people who bank with TD claim they have high fees! I've been with TD bank since 1998 and haven't paid one single fee since day one! I know that all banks have fees if you drop below a certain amount, have insufficient funds, or bounce checks, that's a given! I guess since I've always had at least $3,500+ in my checking account at all times, I've never once gotten hit with one single solitary fee...EVER! Call it lucky or call it smart...but either way, I'm happy with TD and wouldn't go to any other bank! Thank you TD for treating me like a valued customer!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
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by JuanGil 2013-10-24 15:52:22
Well, if you leave that much in a checking account, they're making plenty off you, so they don't need to charge fees.
Place Sucks
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by bbaseball37, Sep. 18, 2013
First off, TD Bank has the highest, most ridiculous fees. That being said, this specific location sucks. Teller is so rude, doesn't say more than 3 words and just gives you dirty looks. Secondly, the place is huge... but they have 1 person behind a desk!! Waited for over an hour just to remove a maintenance fee, which shouldn't have been there in the first place. never again td bank. CHASE YOURE UP!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Quakerbridge Branch at Trenton, NJ
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bbaseball37, Sep. 18, 2013
First off, TD Bank has the highest, most ridiculous fees. That being said, this specific location sucks. Teller is so rude, doesn't say more than 3 words and just gives you dirty looks. Secondly, the place is huge... but they have 1 person behind a desk!! Waited for over an hour just to remove a maintenance fee, which shouldn't have been there in the first place. never again td bank. CHASE YOURE UP!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Quakerbridge Branch at Trenton, NJ
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by Smooch 2013-09-28 12:31:02
I have never had anything but great service at this branch. if anything they go overboard.
Worst mortgage / collections dept ever
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by Scoobiedoo, Sep. 05, 2013
Tried to submit a proof of insurance. Escrow dept "never" received it, even after mailing it registered and having one of the branch office fax it over. After 4 months of sending the proof through various means, short of driving up to their office and hand deliver it, one of the customer reps was nice enough to take an email scan and forward it to their escrow dept. Now that the insurance is cancelled, you'd think they would correct the amount due, etc.
However, this is just the beginning of the nightmare. Now I have to deal with collections, who is threatening me with foreclosure, because they dont know how to recalculate and reassign payment amount. Having escalated twice, they dont call back, dont answer phone calls, etc.
This will be my last mortgage with TD bank and will never use any of their other services!
They are by far the worst bank ever.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Scoobiedoo, Sep. 05, 2013
Tried to submit a proof of insurance. Escrow dept "never" received it, even after mailing it registered and having one of the branch office fax it over. After 4 months of sending the proof through various means, short of driving up to their office and hand deliver it, one of the customer reps was nice enough to take an email scan and forward it to their escrow dept. Now that the insurance is cancelled, you'd think they would correct the amount due, etc.
However, this is just the beginning of the nightmare. Now I have to deal with collections, who is threatening me with foreclosure, because they dont know how to recalculate and reassign payment amount. Having escalated twice, they dont call back, dont answer phone calls, etc.
This will be my last mortgage with TD bank and will never use any of their other services!
They are by far the worst bank ever.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Hatfield Branch at Hatfield, PA
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1C3CDZAG3DN748790
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by sandra1970, Sep. 01, 2013
Como puedo yo refinanciar un dodge avenger 2013 tiene ahora 950 miles tengo un 15% de interes y quiero refinanciarlo para bajar los pagos mensuales en la compra estamos mi esposa y yo y queremos ver que posibilidades tenemos . Mi amount financed es de $25231.22 por 72 meses. gracias y espero sus respuestas.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hialeah Palm Springs Branch at Hialeah, FL
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Overall Rating Interest Rate and Costby sandra1970, Sep. 01, 2013
Como puedo yo refinanciar un dodge avenger 2013 tiene ahora 950 miles tengo un 15% de interes y quiero refinanciarlo para bajar los pagos mensuales en la compra estamos mi esposa y yo y queremos ver que posibilidades tenemos . Mi amount financed es de $25231.22 por 72 meses. gracias y espero sus respuestas.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Hialeah Palm Springs Branch at Hialeah, FL
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Consistently Good Service
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by thbesq, Aug. 09, 2013
I have always been surprised how well this and other TD banks work to eliminate problems. It's a pleasure dealing with the professionals here. The more convenient hours are a real advantage. The waiting time is short, and the service is friendly and efficient. Thanks for doing such a good job.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Great Barrington Branch at Great Barrington, MA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby thbesq, Aug. 09, 2013
I have always been surprised how well this and other TD banks work to eliminate problems. It's a pleasure dealing with the professionals here. The more convenient hours are a real advantage. The waiting time is short, and the service is friendly and efficient. Thanks for doing such a good job.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on TD Bank, Great Barrington Branch at Great Barrington, MA
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Terrific Customer Service!
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by CityClimb, Aug. 01, 2013
Everyone in the branch is terrific! I have never had to wait for a teller or manager. Even my daughter who does not like running ANY errands loves to come along since they always acknowledge her too. I never write reviews but I am impressed with everyone here! Great in person, telephone service can be a different story at times.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, North Branford at North Branford, CT
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CityClimb, Aug. 01, 2013
Everyone in the branch is terrific! I have never had to wait for a teller or manager. Even my daughter who does not like running ANY errands loves to come along since they always acknowledge her too. I never write reviews but I am impressed with everyone here! Great in person, telephone service can be a different story at times.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, North Branford at North Branford, CT
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Exellent
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by Urmat, Jul. 30, 2013
I like this Bank. It's one of the best. Thank you for convenient.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tilton Branch at Tilton, NH
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Urmat, Jul. 30, 2013
I like this Bank. It's one of the best. Thank you for convenient.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Tilton Branch at Tilton, NH
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Worst Management
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by JennaMotley09, Jul. 27, 2013
I went to this branch to make a deposit. While waiting online the assistant branch manager who looks so lazy sitting on his butt on the computer decides to screen across the lobby to a teller asking her what time she is planning on leaving, saying things like YOU ARE OVER YOUR TIME I felt so embarrassed for the teller who said back, I was helping a customer and as she is explaining he rudely says ok whatever just hurry up. I don't work for a bank, but clearly this guy needs to get a class on being professional and learn that there is a time and place to talk to employees. Before I left I saw his name on the door I think it was Nunez or something, horrible. Meanwhile the actual branch manager a blonde lady was on the far left.. On the computer doing nothing and said nothing. There were two male tellers very friendly. I feel bad for the girl teller, I know she was embarrassed.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Nutley (Franklin Ave) Branch at Nutley, NJ
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JennaMotley09, Jul. 27, 2013
I went to this branch to make a deposit. While waiting online the assistant branch manager who looks so lazy sitting on his butt on the computer decides to screen across the lobby to a teller asking her what time she is planning on leaving, saying things like YOU ARE OVER YOUR TIME I felt so embarrassed for the teller who said back, I was helping a customer and as she is explaining he rudely says ok whatever just hurry up. I don't work for a bank, but clearly this guy needs to get a class on being professional and learn that there is a time and place to talk to employees. Before I left I saw his name on the door I think it was Nunez or something, horrible. Meanwhile the actual branch manager a blonde lady was on the far left.. On the computer doing nothing and said nothing. There were two male tellers very friendly. I feel bad for the girl teller, I know she was embarrassed.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Nutley (Franklin Ave) Branch at Nutley, NJ
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by lovelylady11 2014-01-21 16:40:28
All the managers are lazy!!! And are very rude to their employees I don't see how they still run Td bank!!!!
by shasha 2014-02-17 10:59:24
I totally agree! I just had a very bad experience with a branch manager there Ms. Melendez or something close to that. Very very rude and inconsiderate person. I will be changing banks very very soon. I loved TD before today! What a shame.
by Nutleymom68 2014-12-11 17:49:27
Just recently went into the TD Bank on Franklin Avenue in Nutley. It was very busy on the desk side. A young handsome man was working the desk helping every customer. He made sure that every customer was attended to and got everyone in and out. I really admire his work ethic. I came in to open a checking account and he truly sold me on everything he offered while having a casual conversation. All around great person and recommend anyone that goes into TD Bank to sit down with him.
Street road 19053 branch
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by Eddyishorrible, Jul. 27, 2013
I do my banking at the branch and I must say.. The woman named eddy is unprofessional, rude and demeaning. No way is she friendly or open to give anyone advice. Her attitude is uncalled for. She's like dealing with a woman with horrible PMS who needs to get laid.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Feasterville Branch at Feasterville Trevose, PA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Eddyishorrible, Jul. 27, 2013
I do my banking at the branch and I must say.. The woman named eddy is unprofessional, rude and demeaning. No way is she friendly or open to give anyone advice. Her attitude is uncalled for. She's like dealing with a woman with horrible PMS who needs to get laid.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Feasterville Branch at Feasterville Trevose, PA
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BRANCHMANAGERIS MRS.I DONOTHING
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by IMISSSADIE, Jul. 12, 2013
THIS WAS THE BEST RUN BANK THAT I'VE EVER USED.I HAD COMPLIMENTED THE MANAGER SEVERAL TIMES ON THE GREAT SERVICE.SOMETHING MUST HAVE DISCOURAGED THE LADY IN CHARGE BECAUSE SHE DID A COMPLETE 180 OVERNIGHT.MAYBE IT WAS SOMETHING SHE ATE.SHE USED TO TAKE CARE OF HER BUSINNESS CUSTOMERS LIKE THEY WERE VALUED FRIENDS. NOW,SHE WILL TELL THESE SAME CUSTOMERS THAT THERE ARE OTHER BANKS TO USE. SMILILING AND LAUGHING AS LOUD AS SHE CAN WHILE DOING SO. INFACT, ANYTIME YOU GO TO THAT BRANCH, YOU CAN HEAR HER HOWLING AWAY ON THE PHONE AVOIDING THE CUSTOMERS WAITING FOR HER. IT'S A SHAME,HER TELLERS CONSIST OF SOME OF THE NICEST, MOST EFFICENT GIRLS THAT YOU HAVE EVER ENCOUNTERED. WHEN I FILED A COMPLAINT WITH THE PEOPLE IN CHARGE, I TOLD THEM IT WAS AS IF CUSTOMER SERVICE LEFT THIS BRANCH WITH THE COMMERCE BANK NAME! (IN REGARDS TO THE FINE LADY I'VE BEEN SPEAKING OF ONLY)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Route 9 Branch at Old Bridge, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby IMISSSADIE, Jul. 12, 2013
THIS WAS THE BEST RUN BANK THAT I'VE EVER USED.I HAD COMPLIMENTED THE MANAGER SEVERAL TIMES ON THE GREAT SERVICE.SOMETHING MUST HAVE DISCOURAGED THE LADY IN CHARGE BECAUSE SHE DID A COMPLETE 180 OVERNIGHT.MAYBE IT WAS SOMETHING SHE ATE.SHE USED TO TAKE CARE OF HER BUSINNESS CUSTOMERS LIKE THEY WERE VALUED FRIENDS. NOW,SHE WILL TELL THESE SAME CUSTOMERS THAT THERE ARE OTHER BANKS TO USE. SMILILING AND LAUGHING AS LOUD AS SHE CAN WHILE DOING SO. INFACT, ANYTIME YOU GO TO THAT BRANCH, YOU CAN HEAR HER HOWLING AWAY ON THE PHONE AVOIDING THE CUSTOMERS WAITING FOR HER. IT'S A SHAME,HER TELLERS CONSIST OF SOME OF THE NICEST, MOST EFFICENT GIRLS THAT YOU HAVE EVER ENCOUNTERED. WHEN I FILED A COMPLAINT WITH THE PEOPLE IN CHARGE, I TOLD THEM IT WAS AS IF CUSTOMER SERVICE LEFT THIS BRANCH WITH THE COMMERCE BANK NAME! (IN REGARDS TO THE FINE LADY I'VE BEEN SPEAKING OF ONLY)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on TD Bank, Old Bridge Route 9 Branch at Old Bridge, NJ
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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The worst service i ever had
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by Goaway, Jul. 08, 2013
So i went to deposit my money and this women / girl was so nasty and unprofesional that i deciced to change my bank for my family and i told eveyone to not go ther ever! Location : Garfield ,NJ td bank
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garfield Branch at Garfield, NJ
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Goaway, Jul. 08, 2013
So i went to deposit my money and this women / girl was so nasty and unprofesional that i deciced to change my bank for my family and i told eveyone to not go ther ever! Location : Garfield ,NJ td bank
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on TD Bank, Garfield Branch at Garfield, NJ
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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