Synovus Bank, CRABAPPLE BANK BRANCH

Name:Synovus Bank, CRABAPPLE BANK BRANCH
Full Service Brick and Mortar Office
Review: 3star10 client reviews
Location:12355 Arnold Mill Rd
Alpharetta, GA 30004

Fulton County
View Other Branches
 
Phone:770-664-7861
FDIC Cert:#873
Established:01/17/1995


The Bank

Name:Synovus Bank
Concentration:Commercial Lending Specialization
Established:01/01/1888
FDIC Insurance:01/01/1934
Holden By:SYNOVUS FINANCIAL CORP
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:254, view all, view on map
Website:www.synovus.com
Total Assets:$59,480,339,000
Total Deposits:$50,744,903,000
Total Equity Capital:$4,932,174,000
Total Domestic Office Deposits:$50,744,903,000
Net Income:$111,535,000
Return on Equity:5%
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Client Review

10 client reviews of Synovus Bank scored 3 out of 5.

Great bank!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by JimmyD32, Nov. 10, 2022

Synovus is a great bank! They have the best customer service and great products. Their HELOC is my favorite option which has a FIXED interest rate option which is unheard of for a HELOC. Highly recommended!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Synovus Bank, The Bank Of Nashville, A Division Of Synovus at Nashville, TN
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Outdated and lousy customer service
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Jesskas90, Jun. 25, 2021

I had an issue with my online account giving me inaccurate information, called, they said they would get back to me and never did. I walked into the office later that day to a quiet office with nobody to welcome me in. I waited awkwardly with blank stares and no acknowledgement for 5 minutes. Finally, somebody greeted me. I told them my issue, was directed to 2 other people, the third was the manager who was very rude and unprofessional to me. I have been a customer at Synovous (previously Coastal Bank and Trust) since 2007 (14 years). I had a check that said it went through on my online account, with me still having additional balance after it went through. Then, I was charged a fee the next day with a insufficient funds charge. I had more than enough money in my account and in fact pulled it all out the next day in cash. The bank did nothing about this. Turns out the online system does not give accurate information and is outdated. The customer service did nothing to accommodate the miscommunication between systems. Very disappointed and leaving Synovous immediately as they love to FEE people and not help them. I am finally debt free and taking my future investments/savings elsewhere.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Synovus Bank, Navarre Office at Navarre, FL
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Owner
 4star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by Bobber13, Nov. 24, 2020

This is for the Sorrento Branch in Florida..

Absolute awesome and friendly people and make me feel like they appreciate my business..They call you by name and really make the effort..Long holds on checks especially  when it's a new  account...I really don't blame them..The drive through lady is also sweet and friendly...

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had >10 banks before.
* this review was made on Synovus Bank, Blue Angel Branch at Pensacola, FL
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All Reviews...

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