Synovus Bank, NAVARRE OFFICE
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10 client reviews
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| Name: | Synovus Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1888 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | SYNOVUS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 253, view all, view on map |
| Website: | www.synovus.com |
| Total Assets: | $59,685,757,000 |
| Total Deposits: | $51,343,156,000 |
| Total Equity Capital: | $4,947,888,000 |
| Total Domestic Office Deposits: | $51,343,156,000 |
| Net Income: | $546,375,000 |
| Quarterly Net Income: | $67,925,000 |
| Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
10 client reviews of Synovus Bank scored 3 out of 5.
Outdated and lousy customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jesskas90, Jun. 25, 2021
I had an issue with my online account giving me inaccurate information, called, they said they would get back to me and never did. I walked into the office later that day to a quiet office with nobody to welcome me in. I waited awkwardly with blank stares and no acknowledgement for 5 minutes. Finally, somebody greeted me. I told them my issue, was directed to 2 other people, the third was the manager who was very rude and unprofessional to me. I have been a customer at Synovous (previously Coastal Bank and Trust) since 2007 (14 years). I had a check that said it went through on my online account, with me still having additional balance after it went through. Then, I was charged a fee the next day with a insufficient funds charge. I had more than enough money in my account and in fact pulled it all out the next day in cash. The bank did nothing about this. Turns out the online system does not give accurate information and is outdated. The customer service did nothing to accommodate the miscommunication between systems. Very disappointed and leaving Synovous immediately as they love to FEE people and not help them. I am finally debt free and taking my future investments/savings elsewhere.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Synovus Bank, Navarre Office at Navarre, FL
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jesskas90, Jun. 25, 2021
I had an issue with my online account giving me inaccurate information, called, they said they would get back to me and never did. I walked into the office later that day to a quiet office with nobody to welcome me in. I waited awkwardly with blank stares and no acknowledgement for 5 minutes. Finally, somebody greeted me. I told them my issue, was directed to 2 other people, the third was the manager who was very rude and unprofessional to me. I have been a customer at Synovous (previously Coastal Bank and Trust) since 2007 (14 years). I had a check that said it went through on my online account, with me still having additional balance after it went through. Then, I was charged a fee the next day with a insufficient funds charge. I had more than enough money in my account and in fact pulled it all out the next day in cash. The bank did nothing about this. Turns out the online system does not give accurate information and is outdated. The customer service did nothing to accommodate the miscommunication between systems. Very disappointed and leaving Synovous immediately as they love to FEE people and not help them. I am finally debt free and taking my future investments/savings elsewhere.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Synovus Bank, Navarre Office at Navarre, FL
Was this review helpful to you? Yes, No Report Abuse
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