SmartBank, Crossville Branch
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| Name: | SmartBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 2007-01-08 |
| FDIC Insurance: | 2007-01-08 |
| Holden By: | Smartfinancial Inc |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 37, view all, view on map |
| Website: | http://www.smartbank.com |
| Total Assets: | $3,304,121,000 |
| Total Deposits: | $2,814,155,000 |
| Total Equity Capital: | $384,743,000 |
| Total Domestic Office Deposits: | $2,814,155,000 |
| Net Income: | $27,383,000 |
| Quarterly Net Income: | $9,769,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 7% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
1 client review of SmartBank scored 1 out of 5.
Poor service by Branch Manager of Sales
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HUD6231, Jan. 06, 2021
I received very poor service from the Branch manager of Sales at the Tullahoma location. While I was attempting to help my elderly parents and their accounts, she ( manager) insisted on making every part difficult and time consuming.
I was able to complete the task only after going over her head to Legal Dept where issues were solved in 48 hrs. How this lady could be in a manager position eludes me. I am closing all accounts and CD's due to this managers behavior. Good luck to all and stay safe.. C Hudspeth
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SmartBank, Tullahoma Branch at Tullahoma, TN
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HUD6231, Jan. 06, 2021
I received very poor service from the Branch manager of Sales at the Tullahoma location. While I was attempting to help my elderly parents and their accounts, she ( manager) insisted on making every part difficult and time consuming.
I was able to complete the task only after going over her head to Legal Dept where issues were solved in 48 hrs. How this lady could be in a manager position eludes me. I am closing all accounts and CD's due to this managers behavior. Good luck to all and stay safe.. C Hudspeth
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on SmartBank, Tullahoma Branch at Tullahoma, TN
Was this review helpful to you? Yes, No Report Abuse
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