Regions Bank, Review
Regions Bank, Review
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based on 207 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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Regions
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by kurts1234, Feb. 08, 2012
Nilda at the Winter Garden branch is about the rudest bank representive that I have ever delt with.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Winter Garden Branch at Winter Garden, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kurts1234, Feb. 08, 2012
Nilda at the Winter Garden branch is about the rudest bank representive that I have ever delt with.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Winter Garden Branch at Winter Garden, FL
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previous customer
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by Irefusetoanswer, Jan. 26, 2012
This bank is terrible. The branch manager does not address herself by name. The entire branch is rude, offensive to customers and refuses to explain anything.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Fountain City Branch at Knoxville, TN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Irefusetoanswer, Jan. 26, 2012
This bank is terrible. The branch manager does not address herself by name. The entire branch is rude, offensive to customers and refuses to explain anything.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Fountain City Branch at Knoxville, TN
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Horrible customer service
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by rapidrina, Jan. 23, 2012
The bank tellers are nice and curteous, but the entire bank as a whole is aweful! When you call customer service they cannot help you. I called 3 customer service centers, and all 3 gave me 3 different answers to my problem, and when I went to the branch they said that none of those 3 were right...I wonder what kind of operation they are running. As soon as I can get all my direct bills moved to a different bank, I am closing the account.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Windward Parkway Branch at Alpharetta, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rapidrina, Jan. 23, 2012
The bank tellers are nice and curteous, but the entire bank as a whole is aweful! When you call customer service they cannot help you. I called 3 customer service centers, and all 3 gave me 3 different answers to my problem, and when I went to the branch they said that none of those 3 were right...I wonder what kind of operation they are running. As soon as I can get all my direct bills moved to a different bank, I am closing the account.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Windward Parkway Branch at Alpharetta, GA
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Regions Beverly Parkway Branch
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by regionsisuseless, Jan. 20, 2012
Absolutely do Not bank with Regions!! The staff is useless. The tellers are apparently incompetent and my husband and I lost hundreds of dollars due to a mistake on their part as well as us not double checking them and they were unwilling to mend this problem. We are pulling our accounts and moving to a credit union, who actually knows what customer service still means these days!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Beverly Parkway Branch at Pensacola, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby regionsisuseless, Jan. 20, 2012
Absolutely do Not bank with Regions!! The staff is useless. The tellers are apparently incompetent and my husband and I lost hundreds of dollars due to a mistake on their part as well as us not double checking them and they were unwilling to mend this problem. We are pulling our accounts and moving to a credit union, who actually knows what customer service still means these days!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Beverly Parkway Branch at Pensacola, FL
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Staff
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by thedoll4ever, Jan. 11, 2012
The staff at the Regions downtown Memphis on Madison Ave is the worst I've ever encountered in my whole 45 years. Someone should really give these people a lesson on what customer service is all about. Only reason I go there is because my employer banks there and sometimes gives me personal checks, and it's one block from my apartment. Otherwise I wouldn't open an account there is they paid me to, I mean really horrible horrible coustomer service. I await the the day when all banks collaspe in the US they treat people as if their doing us a favor when really we are keeping them in business sad.
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Union Avenue Branch at Memphis, TN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby thedoll4ever, Jan. 11, 2012
The staff at the Regions downtown Memphis on Madison Ave is the worst I've ever encountered in my whole 45 years. Someone should really give these people a lesson on what customer service is all about. Only reason I go there is because my employer banks there and sometimes gives me personal checks, and it's one block from my apartment. Otherwise I wouldn't open an account there is they paid me to, I mean really horrible horrible coustomer service. I await the the day when all banks collaspe in the US they treat people as if their doing us a favor when really we are keeping them in business sad.
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Union Avenue Branch at Memphis, TN
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Don't open an account here
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by BankReview, Dec. 27, 2011
Even though the staff (the entire office consists of 2 people, only one of which has decision making authority) is friendly enough I have had nothing but problems. I opened up a business checking account and was told that the only address that could be put onto my account was the one from my DL. I just moved down to Miami less than a week prior and had not been able to get to the DMV yet (which at this point seems to be more efficient than this branch). I explained that I did not have access to the mail at the address on my DL. This did not matter. Long story short I never received my debit card (I did have the mail forwarded). They resent it FOUR TIMES. Finally the made the semi-intelligent decision to send it to the branch (after much complaining on my behalf) and I finally received my debit card 5 weeks after opening my account (forcing me to inconveniently come in every week to make transactions). I still have not gotten my PIN, nor am I able to get through via phone (either busy or rings without ever being answered. I called the 800# and was told after 20 mins of BS that I needed to contact my branch for business accounts (why bother having a customer "service" hotline?). I have hardly ever seen another patron in this branch, so why is it so incredibly difficult to get something done? It has now been 9 weeks since I opened my account and I still don't have a PIN. With only two employees in this branch, why are they not able to communicate or get anything done?!?!?! I'm getting ready to change banks.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Mary Brickell Village Branch at Miami, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BankReview, Dec. 27, 2011
Even though the staff (the entire office consists of 2 people, only one of which has decision making authority) is friendly enough I have had nothing but problems. I opened up a business checking account and was told that the only address that could be put onto my account was the one from my DL. I just moved down to Miami less than a week prior and had not been able to get to the DMV yet (which at this point seems to be more efficient than this branch). I explained that I did not have access to the mail at the address on my DL. This did not matter. Long story short I never received my debit card (I did have the mail forwarded). They resent it FOUR TIMES. Finally the made the semi-intelligent decision to send it to the branch (after much complaining on my behalf) and I finally received my debit card 5 weeks after opening my account (forcing me to inconveniently come in every week to make transactions). I still have not gotten my PIN, nor am I able to get through via phone (either busy or rings without ever being answered. I called the 800# and was told after 20 mins of BS that I needed to contact my branch for business accounts (why bother having a customer "service" hotline?). I have hardly ever seen another patron in this branch, so why is it so incredibly difficult to get something done? It has now been 9 weeks since I opened my account and I still don't have a PIN. With only two employees in this branch, why are they not able to communicate or get anything done?!?!?! I'm getting ready to change banks.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Mary Brickell Village Branch at Miami, FL
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Worst Branch Ever
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by jblue, Dec. 10, 2011
I made a Cash Deposit one the 8th, my receipt says the 9th and the money is not in my account. After realizing this I called the Bentonville branch where I made the deposit the manager told me it was a system error and he would have it fixed on Monday, oh and that even though it was cash it wouldn't show up right away (I used to work for a bank this is not true).
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Bentonville Branch at Bentonville, AR
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jblue, Dec. 10, 2011
I made a Cash Deposit one the 8th, my receipt says the 9th and the money is not in my account. After realizing this I called the Bentonville branch where I made the deposit the manager told me it was a system error and he would have it fixed on Monday, oh and that even though it was cash it wouldn't show up right away (I used to work for a bank this is not true).
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Bentonville Branch at Bentonville, AR
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Bad Attitude
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by Moose, Dec. 08, 2011
The branch manager for Regions Bank by Innsbrook should not be a manager. This is the last issue I will have with Regions because I will be closing all 7 accounts I have with them starting tomorrow. When asked if she would rather me keep my money in her bank or lose my business over a $15 charge she pretty much wished me the best and lied to me and said there was nothing she could do. For real you mean to tell me I am suppose to believe that you can't credit back an account. This use to be a great branch and since this lady has taken over it is terrible I was once told because I don't have a good re-pore or don't come in the bank everyday that I could not be trusted to cash a check over a certain amount but if they knew me than I could. What? I have been with Regions since 1993 and the service of this bank in the last year is just terrible they use my money to make money than turn around and charge me a fee for not keeping enough money in one of my accounts. I don't even know what to say to that other than best of luck Regions I will be finding me a new bank tomorrow.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Church St Branch at Murfreesboro, TN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Moose, Dec. 08, 2011
The branch manager for Regions Bank by Innsbrook should not be a manager. This is the last issue I will have with Regions because I will be closing all 7 accounts I have with them starting tomorrow. When asked if she would rather me keep my money in her bank or lose my business over a $15 charge she pretty much wished me the best and lied to me and said there was nothing she could do. For real you mean to tell me I am suppose to believe that you can't credit back an account. This use to be a great branch and since this lady has taken over it is terrible I was once told because I don't have a good re-pore or don't come in the bank everyday that I could not be trusted to cash a check over a certain amount but if they knew me than I could. What? I have been with Regions since 1993 and the service of this bank in the last year is just terrible they use my money to make money than turn around and charge me a fee for not keeping enough money in one of my accounts. I don't even know what to say to that other than best of luck Regions I will be finding me a new bank tomorrow.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Church St Branch at Murfreesboro, TN
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Mary V
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by maryv, Nov. 21, 2011
I contacted Regions and they were very polite and helpful. They did as much as they could for me. Much better than others I have been with such as Compass.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Pelham Branch at Pelham, AL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby maryv, Nov. 21, 2011
I contacted Regions and they were very polite and helpful. They did as much as they could for me. Much better than others I have been with such as Compass.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Pelham Branch at Pelham, AL
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Worst Bank I 've ever banked with!!!!!!!
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by IBEENDUBBEDBYREGIONS, Nov. 16, 2011
I've been banking with Regions since May,2011 and they have royaly screwed me over and over. If you call on the phone one person tells you one thing and if you go in someone else tell you something else. God forbid you check your account online, it's never accurate!!!!Wish I would've read the reviews first. As of today I will no longer be a victim. ACCOUNT CLOSED BY END OF BUSINESSS DAY...TODAY!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
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Overall Rating Office Environment & Staff Other Servicesby IBEENDUBBEDBYREGIONS, Nov. 16, 2011
I've been banking with Regions since May,2011 and they have royaly screwed me over and over. If you call on the phone one person tells you one thing and if you go in someone else tell you something else. God forbid you check your account online, it's never accurate!!!!Wish I would've read the reviews first. As of today I will no longer be a victim. ACCOUNT CLOSED BY END OF BUSINESSS DAY...TODAY!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Essen Lane Branch at Baton Rouge, LA
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Prospective Customer
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by pliinc, Nov. 15, 2011
This Charlotte location of Regions Bank is headed by Ed Hawes. He terminated from BofA five years ago. When I found out he was involved in Regions Bank I didn't walk away I ran. My experience with Mr. Hawes when he was at BofA was a total and complete nightmare. Do not do business with Regions in Charlotte or Ed Hawes. He obviously didn't last long at BofA and that was for a very good reason!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Regions Bank, Park Meridian Bank Branch at Charlotte, NC
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby pliinc, Nov. 15, 2011
This Charlotte location of Regions Bank is headed by Ed Hawes. He terminated from BofA five years ago. When I found out he was involved in Regions Bank I didn't walk away I ran. My experience with Mr. Hawes when he was at BofA was a total and complete nightmare. Do not do business with Regions in Charlotte or Ed Hawes. He obviously didn't last long at BofA and that was for a very good reason!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Regions Bank, Park Meridian Bank Branch at Charlotte, NC
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GREAT JOB !!!!
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by Davidgarrettsr, Nov. 15, 2011
I have had alot of personal and faimly banking issues and this branch has went ABOVE AND BEYOND there services to help! You never hear a Thanks but always a Complaint so guess what CONGRADS TO ALL THE STAFF AT REGIONS D I P !!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Dauphin Island Parkway Branch at Mobile, AL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Davidgarrettsr, Nov. 15, 2011
I have had alot of personal and faimly banking issues and this branch has went ABOVE AND BEYOND there services to help! You never hear a Thanks but always a Complaint so guess what CONGRADS TO ALL THE STAFF AT REGIONS D I P !!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Dauphin Island Parkway Branch at Mobile, AL
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Treatment of Working Class
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by Johhnie, Nov. 13, 2011
My husband was treated badly all three times I have taken him to this bank. He was still in his work clothes and before the teller would give him his money she asked another teller if she should call the manager-Which she did-although she had already cashed his check and counted it out in front of him. He was in high spirits when he went into this bank (job finished and got paid). He even commented "Let's see how this goes today" I asked if he needed me to go w/him, he said "If I need you I'll come to the door". Which tells me he was already expecting to be "Snubbed". I intend to go to this bank and have a talk with everyone of those tellers-manager too- and explain to them how hard he works for his money and how very rude and childish of them to treat him like this. Had he not been so upset, I would have went back in right then. It is Cruel to 'snubb' people because of the way they are dressed. He is a good, honest, hard-working man, and I am furious!!! This is so unacceptable! I will e-mail the Branch, General and District Manager to be sure they know what is going on in Saks, Alabama. I have been with him for 11 years. And it is my job to protect and care for him is situations like this. I'm sure I'm NOT the only Wife who feels this way. Johnnie Starr Welch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Saks Branch at Anniston, AL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Johhnie, Nov. 13, 2011
My husband was treated badly all three times I have taken him to this bank. He was still in his work clothes and before the teller would give him his money she asked another teller if she should call the manager-Which she did-although she had already cashed his check and counted it out in front of him. He was in high spirits when he went into this bank (job finished and got paid). He even commented "Let's see how this goes today" I asked if he needed me to go w/him, he said "If I need you I'll come to the door". Which tells me he was already expecting to be "Snubbed". I intend to go to this bank and have a talk with everyone of those tellers-manager too- and explain to them how hard he works for his money and how very rude and childish of them to treat him like this. Had he not been so upset, I would have went back in right then. It is Cruel to 'snubb' people because of the way they are dressed. He is a good, honest, hard-working man, and I am furious!!! This is so unacceptable! I will e-mail the Branch, General and District Manager to be sure they know what is going on in Saks, Alabama. I have been with him for 11 years. And it is my job to protect and care for him is situations like this. I'm sure I'm NOT the only Wife who feels this way. Johnnie Starr Welch.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Saks Branch at Anniston, AL
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Jamie
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by Jamie, Oct. 26, 2011
We have tried to do business with Regions over the years, but we have finally had it. We used Regions to purchase a piece of property in Louisiana (we live out of state). We thought we were doing the right thing to establish ourselves with a local bank. The mortgage process and result was screwed up right from the beginning and the most frustrating loan we have ever processed (and we've had many involving lots more dollars). Prior to that, we had opened a checking account because we felt that using checks drawn on a local bank would be more acceptable vs. our out of state checks. We live in New England part of year and in Lousiana part of the year. Now they have started charging my account $5.00 every time I MAIL them a deposit to my own account!!!! There are no Regions Banks in all of New England. If I go to the bank itself, they don't charge me to make a deposit to their account-why should they charge me for a deposit I MAIL to my account? It's rediculous. We are looking to move our account to another bank immediately.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, North Bossier Branch at Bossier City, LA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jamie, Oct. 26, 2011
We have tried to do business with Regions over the years, but we have finally had it. We used Regions to purchase a piece of property in Louisiana (we live out of state). We thought we were doing the right thing to establish ourselves with a local bank. The mortgage process and result was screwed up right from the beginning and the most frustrating loan we have ever processed (and we've had many involving lots more dollars). Prior to that, we had opened a checking account because we felt that using checks drawn on a local bank would be more acceptable vs. our out of state checks. We live in New England part of year and in Lousiana part of the year. Now they have started charging my account $5.00 every time I MAIL them a deposit to my own account!!!! There are no Regions Banks in all of New England. If I go to the bank itself, they don't charge me to make a deposit to their account-why should they charge me for a deposit I MAIL to my account? It's rediculous. We are looking to move our account to another bank immediately.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, North Bossier Branch at Bossier City, LA
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picayune
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by itautiseenu, Oct. 26, 2011
Always short handed. They do their best. ( ? Board of directors should have made cuts somewhere else. )
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Picayune Branch at Picayune, MS
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby itautiseenu, Oct. 26, 2011
Always short handed. They do their best. ( ? Board of directors should have made cuts somewhere else. )
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Picayune Branch at Picayune, MS
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Absolutely NOTHING wrong with Regions!
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by MyView, Oct. 11, 2011
I opened a company 15 years ago and started my business accounts with Regions. They have NEVER been anything but supportive of my financial needs.
It saddens me to see so many negative reviews of this bank. The personnel at the bank do not make the rules that apply to all customers. Just as time changes things, time so changes the rules.
I would highly recommend Regions. I have always had great service and expect nothing less in the future.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Princeton Branch at Princeton, IN
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MyView, Oct. 11, 2011
I opened a company 15 years ago and started my business accounts with Regions. They have NEVER been anything but supportive of my financial needs.
It saddens me to see so many negative reviews of this bank. The personnel at the bank do not make the rules that apply to all customers. Just as time changes things, time so changes the rules.
I would highly recommend Regions. I have always had great service and expect nothing less in the future.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Princeton Branch at Princeton, IN
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Jennie Yates
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by Jennie, Oct. 07, 2011
I have always received excellent service from Regions. They provide several accounts for me. I bank at the Belleair Highlands Branch in Clearwater. I have to say it is one of the best banks I've worked with.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Belleair-Highland Branch at Clearwater, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jennie, Oct. 07, 2011
I have always received excellent service from Regions. They provide several accounts for me. I bank at the Belleair Highlands Branch in Clearwater. I have to say it is one of the best banks I've worked with.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Belleair-Highland Branch at Clearwater, FL
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Changes the way charges go through to get more overdraft fees
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by OUTofMONEY, Oct. 05, 2011
I checked my account online on Monday and all items had cleared and deducted from my account with a balance of about $53.00. There was one charge of about $36.00 that had not gone through. I stopped at Publix and bought about $42.00, knowing full well that I would have a $35.00 NSF fee. On Tuesday, I looked at my account online, and I had SIX $35.00 NSF fees! The charge at Publix's and been moved through first, and the other six very small amounts had been bounced! These were charges that ranged from between $2.00 and $6.00. And now each one has a $35.00 fee attached. As the ad says, You can open a checking account with Regions in less than 10 minutes. What they fail to tell you is that they will cheat you out of your money overnight.THANK YOU REGIONS BANK OF VILLA RICA, GA!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Villa Rica Branch at Villa Rica, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby OUTofMONEY, Oct. 05, 2011
I checked my account online on Monday and all items had cleared and deducted from my account with a balance of about $53.00. There was one charge of about $36.00 that had not gone through. I stopped at Publix and bought about $42.00, knowing full well that I would have a $35.00 NSF fee. On Tuesday, I looked at my account online, and I had SIX $35.00 NSF fees! The charge at Publix's and been moved through first, and the other six very small amounts had been bounced! These were charges that ranged from between $2.00 and $6.00. And now each one has a $35.00 fee attached. As the ad says, You can open a checking account with Regions in less than 10 minutes. What they fail to tell you is that they will cheat you out of your money overnight.THANK YOU REGIONS BANK OF VILLA RICA, GA!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Villa Rica Branch at Villa Rica, GA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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How much more can banks screw responsible people
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by dpcolburn, Oct. 04, 2011
I have had a home equity LOC for 4 years and yes it still has a balance. Due to the fact that the economy stinks, and I no longer have any equity in my home, I have chosen not continue to use my LOC. Responsible right? So what does Regions do... they pop me with a $50 non-activity fee for not using it. So in essence they are penalizing me for being a responsible banker. They are penalizing me for not putting them or myself at further financial risk. Oh and speaking with supervisors and managers, well guess what? There is "nothing we can do about this". GARBAGE! I used to be in the banking industry and there is ALWAYS something that can be done. It's just a matter of wanting to. God forbid anyone at Regions go out of there way to do SOMETHING and go home feeling like "wow, I actually helped someone out today". We are all struggling to make ends meet these days and those of us who are trying to be responsible and have kept making our payments just keep getting screwed. What's the point in trying to do the right thing. NO GOOD DEED GOES UNPUNISHED!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Mount Dora Branch at Mount Dora, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby dpcolburn, Oct. 04, 2011
I have had a home equity LOC for 4 years and yes it still has a balance. Due to the fact that the economy stinks, and I no longer have any equity in my home, I have chosen not continue to use my LOC. Responsible right? So what does Regions do... they pop me with a $50 non-activity fee for not using it. So in essence they are penalizing me for being a responsible banker. They are penalizing me for not putting them or myself at further financial risk. Oh and speaking with supervisors and managers, well guess what? There is "nothing we can do about this". GARBAGE! I used to be in the banking industry and there is ALWAYS something that can be done. It's just a matter of wanting to. God forbid anyone at Regions go out of there way to do SOMETHING and go home feeling like "wow, I actually helped someone out today". We are all struggling to make ends meet these days and those of us who are trying to be responsible and have kept making our payments just keep getting screwed. What's the point in trying to do the right thing. NO GOOD DEED GOES UNPUNISHED!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Mount Dora Branch at Mount Dora, FL
5 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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A.L.Ces
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by ReallyDissatisfied, Sep. 21, 2011
I am very dissappointed with this branch of REGIONS and the overall banking practices the REGIONS follows. When I opened my account in Mandarin last year, I was very, very specific as to what I wanted in the way of service and options. I was assured that there was no difference between BOA and REGIONS. LIE!!! There is a whole lot of difference! Their ONLINE BANKING is pathetic! There is a delay of up to 5 days before the payment makes it to your payee. Rediculous in this DAY AND AGE! Then the kicker was.. I discovered that there was a pending $500.00 fraudulent charge on my DEBIT CARD and I rushed to this branch immediatly. I was told there was nothing they could do and I had to wait to file a complaint after the payment went through....WHAT? THAT'S JUST STUPID!!! I left and called the SHERIFFS OFFICE. An officer came out to my home where I filed a report. That afternoon, an Agent from WHITE COLLAR CRIME, a division of the FBI called me and told me that he, "COULDN'T BELIEVE THAT REGIONS, REFUSED ME" The one thing the bank rep did do was give me the billing information. SUPPOSIBLY, I had purchased an item from an on-line company in California. I called them, they had flagged the purchase as suspicous and had stop the billing and had already REFUNDED ME MY $500.00 on that very same day. I walked back in with the FBI Report and again, I was refused by the Bank Manager. So I drove over to PONTE VEDRA, figuring I'd get better service. GUESS WHAT, the Bank Manager there, with FBI REPORT in hand. Immediatly filed the FRAUD REPORT!!!! It took REGIONS *5* days to refund me my money. As it turns out, it was the "NIGERIAN SCAM" that was now being instrumented from RUSSIA. Big surprise. About a week later I received a letter from REGIONS, saying... "WE FOUND NO FRAUD IN THIS CASE"... DUH? This banking institution should be one that GOES OUT OF BUSINESS! Truely LAME!!!!! I am leaving as soon as I can get all of my auto-payments set up somewhere else. Let alone they are lame, but their FEES ARE REDICULOUS!!!!! EVERY BIT OF MY COMMENTS ARE COMPLETLY ACCURATE!
* this review was made on Regions Bank, Fleming Island Branch at Fleming Island, FL
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ReallyDissatisfied, Sep. 21, 2011
I am very dissappointed with this branch of REGIONS and the overall banking practices the REGIONS follows. When I opened my account in Mandarin last year, I was very, very specific as to what I wanted in the way of service and options. I was assured that there was no difference between BOA and REGIONS. LIE!!! There is a whole lot of difference! Their ONLINE BANKING is pathetic! There is a delay of up to 5 days before the payment makes it to your payee. Rediculous in this DAY AND AGE! Then the kicker was.. I discovered that there was a pending $500.00 fraudulent charge on my DEBIT CARD and I rushed to this branch immediatly. I was told there was nothing they could do and I had to wait to file a complaint after the payment went through....WHAT? THAT'S JUST STUPID!!! I left and called the SHERIFFS OFFICE. An officer came out to my home where I filed a report. That afternoon, an Agent from WHITE COLLAR CRIME, a division of the FBI called me and told me that he, "COULDN'T BELIEVE THAT REGIONS, REFUSED ME" The one thing the bank rep did do was give me the billing information. SUPPOSIBLY, I had purchased an item from an on-line company in California. I called them, they had flagged the purchase as suspicous and had stop the billing and had already REFUNDED ME MY $500.00 on that very same day. I walked back in with the FBI Report and again, I was refused by the Bank Manager. So I drove over to PONTE VEDRA, figuring I'd get better service. GUESS WHAT, the Bank Manager there, with FBI REPORT in hand. Immediatly filed the FRAUD REPORT!!!! It took REGIONS *5* days to refund me my money. As it turns out, it was the "NIGERIAN SCAM" that was now being instrumented from RUSSIA. Big surprise. About a week later I received a letter from REGIONS, saying... "WE FOUND NO FRAUD IN THIS CASE"... DUH? This banking institution should be one that GOES OUT OF BUSINESS! Truely LAME!!!!! I am leaving as soon as I can get all of my auto-payments set up somewhere else. Let alone they are lame, but their FEES ARE REDICULOUS!!!!! EVERY BIT OF MY COMMENTS ARE COMPLETLY ACCURATE!
* this review was made on Regions Bank, Fleming Island Branch at Fleming Island, FL
6 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by TammyR 2017-09-17 08:49:24
I've had to file a fraud charge with BOA and all banks will tell you the same thing. You must wait for the charge to clear. Before you make such comments you should check your facts.
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