Regions Bank, Review

Regions Bank, Review

Average rating stars based on 207 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
62
4 star:
6
3 star:
5
2 star:
7
1 star:
127

A total of 62 Reviews with 5 Star

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Excellent Customer Service!
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by KLMM, Oct. 14, 2022

We opened our account with Regions Bank at least 25 years ago.  The people at the Jasper Branch have always been polite and helpful.  Recently discontinued there Saturday hours, so we were forced to go to the Ball Ground locations.  Once again, nothing we have been treated great!  If you are looking for a new bank, I'd strongly recommend Regions Bank, couldn't ask for a better group of people.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Ballground Branch at Ball Ground, GA
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Greatful
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Patty12345, Oct. 03, 2021

Mr. Clint Irby the Bank Manager is one of the nicest people you will ever meet. I have had to contact him often since my husband got sick and unable to do the banking himself. The Staff at this Bank treats me very kind and helps me with whatever I need.
I would and have recommended this Bank to people I know.
I am very thankful to Mr. Clint Irby for his help.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Hampton Cove Branch at Owens Cross Roads, AL
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South Beach location
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Migz, Jun. 28, 2021

The service provided was excellent.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, South Beach Branch at Miami Beach, FL
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Christine Cook
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CarlyB, Mar. 16, 2021

Chris has a passion to connect with her clients which is essential to provide a better understanding of one’s banking needs.

* this review was made on Regions Bank, Downtown Clearwater Branch at Clearwater, FL
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by RobertFowler 2021-10-21 18:23:45
I wanted to use the app so I changed my email address.  I had to wait thirty minutes to get help.  The staff justified the poor service.  When I went home, the teller had NOT changed it.  I will have to return tomorrow.
Banking with them for over 16 years! (Before Amsouth)
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Tally82, May. 08, 2018

I have been banking with Regions for over 16 years, since they were Amsouth! I love the branch in Summerville,Ga. The employees treat me like part of their family and not just like a customer. They help me soooo much and answer all my questions either in person or by phone! My husband use to bank with BB&T(Summerville Branch)and after 15 years of banking with them, he moved to Regions!!!! Just like me, he loves the family environment the soon we walk in.... Something other banks don't do.
Regions in Summerville put their customers first always and they go beyond their job title to make sure us, the customers, are well taken care of!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Summerville Ga Branch at Summerville, GA
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They know me
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TammyR, Sep. 17, 2017

Feels like a small town bank. They helped me in choosing the right products for my teens.  They also know me when I walk in the door. If I have a question, I'm put through to the same person that opened my account when possible. Great service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
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Amazing staff
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Exnycgirl, Apr. 29, 2017

Region's bank in the toco hills shopping plaza in Atlanta,Ga is the #1 bank in my books! I think what sold me are the Region's employees!
they always have a smile and a kind word to say.Love you guys !

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Toco Hill Office Branch at Atlanta, GA
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Awesome bank - Awesome people
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by mrshammer516, Apr. 11, 2017

From the minute we walked in we felt cared for at this bank. Jo, who is one of the managers is the BEST BEST BEST lady to ever grace a bank office. Jeff set us up with our account and was AWESOME, and Missy, is one of the best teller's I've ever met. Some of the older ladies there are a bit cranky, but I just always try to be kind to them and bless them. Bank jobs are not easy, and not very exhilarating, so I'd be cranky too in that position.  The bottom line is you have to have grace for people. If you don't, you end up with the bad reviews the people posted here. I have had nothing but wonderful experiences with them, especially Jo. She is a gem among gems.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Springfield Tn at Springfield, TN
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Great banking experience
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ceptcinq, Nov. 21, 2016

everyone there is friendly and treats very well. they make banking very personal. outstanding service.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Sunset Hills Branch at Saint Louis, MO
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Very happy banker!!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Naneemom, Nov. 11, 2016

My business, my family and even my grandson all have Regions bank accounts and I wouldn't have it any other way!!!
They call me by my name and always are very pleasant. They do the same for my husband and because he has Parkinson's they will even make his deposit slips out.
I would recommend Regions Bank to anyone looking for a good bank.  They are very helpful and listen to your every need!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Englewood Branch at Port Charlotte, FL
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I used to be horrible with accounts
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Dustalayna, Jun. 07, 2016

I read some of the reviews and honestly it's people who get checks directly deposited and withdrawl all the money or people who don't watch their spending... not judging by I used to do both. Now I don't want cash BC it's too easy to say well it's just a dollar until 326.00 is spent and your beating yourself for being a ding bat... online banking is free..  regions staff super educated and helpful.. they don't just fake a smile... they educate you .  Review your account... I did learn that you can opt of allowing overdraft but make sure you also block and auto drafts as well to not allow payment when there isn't enough to cover.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
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Farmer Aaron
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Shelfarmer, Apr. 14, 2016

Staff is exceptional!  Especially the teller staff.  Always a smile on there face and ready to help.  I have about seven different accounts in the system with regions so managing my mess isn't always the easiest!  They make endless efforts to aid me in any way possible.  I appreciate what they do because it make me more efficient and profitable.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Noblesville Branch at Noblesville, IN
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Great hometown bank!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CWallin, Mar. 25, 2016

I have been a Regions customer for over 30 years (Union Planters then Regions) in two states. All of my banking experiences with any Regions branch has been exceptional. The customer service is excellent. I have never met, or done business with, a Regions employee that was not pleasant, professional, friendly, and in some cases delightful.  Thanks Regions! A HUGE thank you to my present home branch on Lee St. in Decatur, Alabama!

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Decatur Branch at Decatur, AL
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john wycuff
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jdub3, Dec. 01, 2015

staff excellent no hassles at any time all I can say keep up the GREAT JOB!!!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Round Rock Branch at Round Rock, TX
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Quick and Efficient Help
 5star Overall Rating
 5star Other Services
by Karen0001, Nov. 27, 2015

I needed help sending money to my mother.  I live in Canada and my mother is in Baton Rouge.  I couldn't get the right numbers to transfer the money internationally. I worked on it for 2 days, then called the College Drive Branch, where my mother's account is.

A very helpful man named, Jorge stayed on the line and step by step helped me get everything done.  If it hadn't been for Jorge, I don't know when I would have gotten the money to my mother.  Thanks, Jorge.

* this review was made on Regions Bank, College Drive Branch at Baton Rouge, LA
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Nicest People in the World!
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by bluemooncyc, Oct. 06, 2015

We have our Insurance Agency's Corporate Account with Regions, and it is always a pleasure to visit the Hixson, Tn. location. The staff is always smiling, and so helpful. They make the banking experience exceedingly pleasant.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Highway 153 Branch at Hixson, TN
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Excellent Service!!!
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by CarolM, Jul. 13, 2015

I have been dealing with this bank weekly for 3 years and they have always been very professional and timely.
In my 30+ years of business this is by far one of the most efficient banks I have dealt with.


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Seagrove Beach Branch at Santa Rosa Beach, FL
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Dr.
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by LLprincess, Apr. 28, 2015

Just love the Professional and Courteous staff at the Gulf Breeze Proper location. Everyone is Always smiling and so friendly.
Willing Togo out of their way to help.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Regions Bank, Gulf Breeze Branch at Gulf Breeze, FL
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Never had a bad experience
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jennifer2014, Mar. 20, 2015

I have been with Regions bank for a while now.  I was with them when the bank was First American, then Am South and now Regions.  I have free checking and just finished refinancing my home with a 7 year mortgage at 2.5%.  Regions paid all the closing costs and this refinancing is a result of them calling me to offer this improved rate.  The representative that helped me through this process was awesome!  I just got off the phone with another Regions representative that was helping me with a credit to my account after I withdrew $20 from an ATM and then drove off without it.  No problems there either, he was extra helpful and my account has been credited.  After reading all of the negative reviews I'm totally baffled by the experiences everyone else seems to be having.  I must have some good mojo with this bank.  I have never considered switching and won't as long as I continue to receive what I think is unbeatable service!  And this review isn't specific to any certain bank in Knoxville TN.  All the representative have been great.  The lady at the driver through on Central always remembers me and Linda Majors at the Cumberland Branch is awesome!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Halls Branch at Knoxville, TN
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Great Bank
 5star Overall Rating
 2star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by justtruthful, Feb. 03, 2015

The Regions Mansfield Tx Branch has awesome staff. Fast service,. Haven't seen Customer Service Like this in awhile. They're there to help and assist in anyway they can with a Real Smile. They offer tools and services to help there customers With personal or business accts. Jennifer and the Drive Thru Teller are Special People. Hands down compared to local CU and Banks. They have them beat. This Regions Bank in Mansfield Tx is Awesome. Even the Manager is Friendly.. True Friendly..

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Mansfield Branch at Mansfield, TX
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