Home > Florida Banks > Orlando Banks > PNC Bank Orlando > PNC Bank, ORLANDO - WATERFORD LAKES BRANCH
PNC Bank, ORLANDO - WATERFORD LAKES BRANCH
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422 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2347, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $552,530,492,000 |
| Total Deposits: | $423,233,968,000 |
| Total Equity Capital: | $51,368,113,000 |
| Total Domestic Office Deposits: | $422,760,181,000 |
| Net Income: | $2,993,346,000 |
| Quarterly Net Income: | $1,540,892,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 12% |
| More... | |
Client Review
422 client reviews of PNC Bank scored 2.5 out of 5.
Horrible Customer Service!! ATM Ripoff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by jessiecas123, Apr. 03, 2014
I visited this location earlier today to withdraw money using the Eppicard (child support). At the ATM I tried to withdraw the entire amount that was deposited into my card, and the ATM gave me a receipt saying that my account had insufficient funds. I then printed out my balance and indeed, I did have SUFFICIENT funds. I went inside of the branch to tell them about the issue, and the teller said there was nothing she could do because "we don't even service our ATM." After explaining to her that the reason I believed I couldn't withdraw the entire balance was because the ATM was trying to charge a fee, which according to the Eppicard Agreement, we are allowed one FREE transaction per month; she proceeded to tell me to speak with the manager--who was very rude and also told me that there was nothing they could do because they don't have anything to do with their ATM and that I should call the Eppicard customer service. How can a branch manager not know anything about a partner company?! Horrible experience!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Orlando - Waterford Lakes Branch at Orlando, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby jessiecas123, Apr. 03, 2014
I visited this location earlier today to withdraw money using the Eppicard (child support). At the ATM I tried to withdraw the entire amount that was deposited into my card, and the ATM gave me a receipt saying that my account had insufficient funds. I then printed out my balance and indeed, I did have SUFFICIENT funds. I went inside of the branch to tell them about the issue, and the teller said there was nothing she could do because "we don't even service our ATM." After explaining to her that the reason I believed I couldn't withdraw the entire balance was because the ATM was trying to charge a fee, which according to the Eppicard Agreement, we are allowed one FREE transaction per month; she proceeded to tell me to speak with the manager--who was very rude and also told me that there was nothing they could do because they don't have anything to do with their ATM and that I should call the Eppicard customer service. How can a branch manager not know anything about a partner company?! Horrible experience!
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Orlando - Waterford Lakes Branch at Orlando, FL
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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