Pinnacle Bank, Review

Good service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pearlhandled38, Feb. 11, 2012

Pinnacle has the small bank feel, with all the conveniences that most larger banks offer. The interest rates on savings accounts and CDs are comparable to the larger banks, and the service from the tellers is very professional and friendly. They know their customers by name, and are always ready to serve, no matter what the need may be.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Pinnacle Bank, Trussville Branch at Trussville, AL
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rude and always a issue...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by sosadtochange, Jan. 03, 2012

Have banked with this branch for many years. All has been fine until this last couple of years. First off, no overdraft protection for anyone.ZERO. The employees are now so rude(especially the viatenamese lady) and every transaction whether it be just a deposit, or withdrawl, there is always something. Go somewhere else, especially far away from this particular branch. I am closing my acct this week. Sad because of the many years i have banked with them, but things have changed...alot!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Pinnacle Bank, Trussville Branch at Trussville, AL
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