KeyBank, Jefferson Valley Branch

Name:KeyBank, Jefferson Valley Branch
Full Service Brick and Mortar Office
Review:73 client reviews
Location:650 Lee Boulevard
Yorktown Heights, NY 10598

Westchester County
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Branch Deposit:$103,376,000
FDIC Cert:#17534

The Bank

Concentration:Commercial Lending Specialization
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1010, view all, view on map
Total Assets:$184,673,175,000
Total Deposits:$149,408,461,000
Total Equity Capital:$14,135,215,000
Total Domestic Office Deposits:$149,408,458,000
Net Income:$1,071,435,000
Quarterly Net Income:$569,556,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:16%

Client Review

73 client reviews of KeyBank scored 2.5 out of 5.

Poor management. no communication
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 5337, Nov. 29, 2017

A thief altered my check and the bank accepted the check. I reported the incident to the police dept. and the bank asked for the police report and report #. Everything was given to the bank but they failed to follow up with me and have not tried to recoup the $500.00 from the other bank the money was deposited into. When I asked the bank officer why did he not get in contact with me, his response was that he deals with too many people to have given me a call! I was treated like they don't want my business and I was a bother.  I pay for service but get attitude instead. #changebank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Jefferson Valley Branch at Yorktown Heights, NY
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by DisgustedwithKeyBank 2018-05-29 08:09:29
Key Bank - Sewickly was awful! After dealing with our personal and business accounts they closed our accounts after 6 weeks. No overdrafts!  We just made deposits and did wires for our business. After setting up our business account and then personal accounts they choose to “close” our account. We had identity theft and PROVED IT thru chex systems. Got our clearances thru Chex Systems but they didn’t care. We were treated like criminals. And their branch staff lied to us about our accounts. We even had Wires coming into our account that they rejected our deposits even after promising while they were fixing our accounts it would be ok. We lost a weeks worth of work for their chaos. DO NOT TRUST THIS BANK!

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