Full Service Brick and Mortar Office
Review: 2.5star74 client reviews
Location:163 Providence St
Putnam, CT 06260

Windham County
View Other Branches
Branch Deposit:$96,145,000
FDIC Cert:#17534

The Bank

Concentration:Commercial Lending Specialization
FDIC Insurance:01/16/1956
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:984, view all, view on map
Total Assets:$185,890,386,000
Total Deposits:$148,528,430,000
Total Equity Capital:$14,788,518,000
Total Domestic Office Deposits:$148,528,430,000
Net Income:$1,291,667,000
Quarterly Net Income:$161,584,000
Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:5%

Client Review

74 client reviews of KeyBank scored 2.5 out of 5.

 1star Overall Rating
 1star Other Services
by BankFrauds, Jun. 27, 2018

They withdrew my purchases from my new personal account and yet I paid these Amazon purchases with my BUSINESS DEBIT card. Their online banking? Forget it. I made a payment on the due date to my Key Latitude card by transferring the payment from my personal account....Latitude sent me a late fee of 27.50. I called them, they saw I DID make the payment ON my due date and reversed the fee. Due to billing cycle, 6 weeks to see it applied. Online Bill Pay? I tried it once to pay my car loan, it took them EIGHT days to transfer the funds. Then I stumble upon the fact that my 4 month old (new) business debit card isn't even listed as a debit card connected but have my old debit card from a closed checking account. This bank is a TRAP folks. Im going right back to Putnam Savings as soon as possible. I forwarded my experience especially this recent one where they fraudulently went into my PERSONAL checking to pay for my amazon purchases from my BUSINESS acct. I only have ONE card as a payment option on my amazon acct. NEVER could I imagine a banks confusing my simple accounts there. My attorney wants to put all the pieces together and I will be recording my next conversation with the manager.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Putnam Branch at Putnam, CT
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