JPMorgan Chase Bank, Downtown Crossing

Name:JPMorgan Chase Bank, Downtown Crossing
Full Service Brick and Mortar Office
Review:497 client reviews
Location:425 Washington St
Boston, MA 02108

Suffolk County
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FDIC Cert:#628
Established:2019-02-12


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5031, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$2,367,127,000,000
Total Deposits:$1,620,225,000,000
Total Equity Capital:$245,138,000,000
Total Domestic Office Deposits:$1,327,334,000,000
Net Income:$23,875,000,000
Quarterly Net Income:$7,772,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:12%
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Client Review

497 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Terry Fulk, Retired
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by preacherguy, Jan. 14, 2020

Staff is always courteous and helpful. Carrie is long time teller who knows my quirks and anticipates my needs.  Ken is new but is also most helpful. I started banking here when a savings and loan operated out of the same building, so glad when a Chase bank came in. I just wish JPMorgan Chase Bank had better interest rates so my money would grow faster.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Roosevelt Park Branch at Muskegon, MI
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Francesco Scorsone
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jonsteingrabef, Oct. 23, 2019

Frank always goes the extra mile. As a business owner with multiple accounts my needs are very diverse and Frank makes things easy for me. Thank you.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Morristown - Private Banking Branch at Morristown, NJ
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Friendly Fast Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by AMSBOSS, Sep. 16, 2019

We left Bank of America because of customer service issues and luckily we found Chase on Walsingham Rd.  Their staff knows their customers and we are treated like family.  Highly recommend this institution for your banking needs  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Walsingham Road & Indian Rocks Road at Largo, FL
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