HomeTrust Bank, STARKEY ROAD BRANCH

Name:HomeTrust Bank, STARKEY ROAD BRANCH
Full Service Brick and Mortar Office
Review: 2.5star5 client reviews
Location:3956 Electric Rd
Roanoke, VA 24018

Roanoke County
View Other Branches
 
Phone:540-772-7270
Branch Deposit:$63,385,000
FDIC Cert:#27677
Established:09/21/1981


The Bank

Name:HomeTrust Bank
Concentration:Commercial Lending Specialization
Established:01/01/1926
FDIC Insurance:08/27/1948
Holden By:HOMETRUST BANCSHARES INC
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:36, view all, view on map
Website:www.htb.com
Total Assets:$4,672,337,000
Total Deposits:$3,662,682,000
Total Equity Capital:$520,185,000
Total Domestic Office Deposits:$3,662,682,000
Net Income:$52,285,000
Quarterly Net Income:$14,117,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

5 client reviews of HomeTrust Bank scored 2.5 out of 5.

Bye
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Notgoodatthejob, Sep. 26, 2018

Do not know how to handle anything but very simple transactions.  Anything complicated is a dilemma.  Do not use.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on HomeTrust Bank, Columbus Branch at Columbus, NC
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customer
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by janis, May. 22, 2015

Staff knows my name, always appear eager to help.  As friendly and helpful as I remember hometown bank being 40 years ago.  Very different experience than bigger banks.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on HomeTrust Bank, Bearden-Knoxville Branch at Knoxville, TN
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local but limited
 1star Overall Rating
 1star Other Services
by ramidios, Oct. 19, 2013

No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on HomeTrust Bank, Hometrust Bank at Asheville, NC
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