Hawthorn Bank, Review

Hawthorn Bank, Review

Average rating based on 2 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
Best of the best
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Mitchell, Apr. 09, 2016

St Robert Hawthorn bank is the best bank I have ever done business with on over 40 years, they are ALWAYS very polite, kind and helpful, I have never had any issues with them EVER

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Hawthorn Bank, St. Robert Branch at Waynesville, MO
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Bad customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by deads63, Jan. 08, 2013

There was a complete mess up on a CASH deposit.  I called the main service line and was transferred a few times until I spoke to a woman whose name was Chris who thought my situation was funny.  She GIGGLED several times while I was speaking to her.  WORST customer service I have ever received at a bank. She had to investigate the situation and call me back.  Which was fine.  She left a message on my voice mail and when I called back and asked for Chris (since she left no last name on the voice mail) I was treated rudely by the person answering the phone number. I asked for Chris and she said which one, there are 2..I told her she left no last name and the she was handling a deposit error for me. She kept repeating which one?  I finally told her to give me to the first Chris and I would ask if they were the one that left the voice message.  She never offered to put me on hold and ask either one of them. Overall it was a bad customer service day at that bank..

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Hawthorn Bank, East Facility at Jefferson City, MO
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Banks Nearby

Commerce Bank, Belray Branch (0.1 miles)
Full Service Brick and Mortar Office
8200 E 171st St
Belton, MO 64012
Academy Bank, Raymore Walmart Branch # 61 (0.1 miles)
Full Service Retail Office
2015 Foxwood Drive
Raymore, MO 64083
Bank of America, Belton Branch (0.5 miles)
Full Service Brick and Mortar Office
1818 East North Avenue
Belton, MO 64012
Country Club Bank, Raymore Branch (1.5 miles)
Full Service Brick and Mortar Office
1000 W Foxwood Drive
Raymore, MO 64083
NBH Bank, Raymore Branch # 53 (1.5 miles)
Full Service Brick and Mortar Office
931 West Foxwood Dr.
Raymore, MO 64083

More