Home > Pennsylvania Banks > Reading Banks > Fulton Bank Reading > Fulton Bank, MUHLENBERG BRANCH > Review
Fulton Bank, Review
Fulton Bank, Review
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based on 26 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 2 Reviews with 2 Star
Convenient But Mobile Banking Site is Terrible
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Interest Rate and Cost
Office Environment & Staff
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by rmorin49, Jun. 23, 2020
We have been customers for over 20 years of Hagerstown Trust, then Columbia Bank and now Fulton Bank. The staff at the Longmeadow Branch are wonderful but the Fulton Mobile Banking site is terrible. Wait time on the phone is absolutely unreasonable up to 60 minutes. I attempted to add other institutions so that I can make transfers but the site locked me out and now I have to fill out paperwork and get authorization from the other institution in order to transfer funds. My wife and I may well just close our accounts and there are several other banks within walking distance of our home.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Fulton Bank, Long Meadow Branch at Hagerstown, MD
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby rmorin49, Jun. 23, 2020
We have been customers for over 20 years of Hagerstown Trust, then Columbia Bank and now Fulton Bank. The staff at the Longmeadow Branch are wonderful but the Fulton Mobile Banking site is terrible. Wait time on the phone is absolutely unreasonable up to 60 minutes. I attempted to add other institutions so that I can make transfers but the site locked me out and now I have to fill out paperwork and get authorization from the other institution in order to transfer funds. My wife and I may well just close our accounts and there are several other banks within walking distance of our home.
* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Fulton Bank, Long Meadow Branch at Hagerstown, MD
Was this review helpful to you? Yes, No Report Abuse
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by Lisas6 2021-01-05 12:13:23
Called Fulton for a loan payoff and followed their instructions. Just found out they were WRONG! But, they didn't tell us. Not by mail, email or phone. We called in (waifing an hr on hold) 2nd time looking for title status. We are paying additional interest and were assessed late fees. Its infuriating to have late fees on a loan we paid off early. Total incompetence. Utter lack of respect for our business, money, and credit scores.
rather use a shoebox to save
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Interest Rate and Cost
Office Environment & Staff
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by kayday2, Jun. 07, 2016
Communication is key, and this is what this bank lacks.
Not only do they hold my paycheck an extra day. They fail to mention all purchases made not US must be approved first.. which in return still didn't work! I shop online sometimes I order online, this was a huge turn off. I'll be leaving soon, to no return!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Exeter Branch at Reading, PA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby kayday2, Jun. 07, 2016
Communication is key, and this is what this bank lacks.
Not only do they hold my paycheck an extra day. They fail to mention all purchases made not US must be approved first.. which in return still didn't work! I shop online sometimes I order online, this was a huge turn off. I'll be leaving soon, to no return!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Fulton Bank, Exeter Branch at Reading, PA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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