Santander Bank, N.A., NORTH FIFTH STREET BRANCH

Name:Santander Bank, N.A., NORTH FIFTH STREET BRANCH
Full Service Brick and Mortar Office
Review: 2star77 client reviews
Location:3420 N Fifth St Hwy
Reading, PA 19605

Berks County
View Other Branches
 
Phone:610-921-2547
Branch Deposit:$111,978,000
FDIC Cert:#29950
Established:01/01/1907


The Bank

Name:Santander Bank, N.A.
Concentration:Commercial Lending Specialization
Established:01/01/1907
FDIC Insurance:03/10/1938
Holden By:BANCO SANTANDER SA
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:405, view all, view on map
Website:www.santander.com
Total Assets:$100,562,427,000
Total Deposits:$75,364,877,000
Total Equity Capital:$12,205,591,000
Total Domestic Office Deposits:$75,364,877,000
Net Income:$392,728,000
Quarterly Net Income:$207,213,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:7%
Quarterly Return on Equity:7%
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Client Review

77 client reviews of Santander Bank, N.A. scored 2 out of 5.

Santander Ardmore Pa. Persons on the platform
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by BankCustomerArdmore, Aug. 02, 2024

Santander Ardmore Pa. Persons on the platform

This used to be a reliable banking institution. However, that is done and gone. Employees are now just warm bodies and not properly trained or have the proper experience to be trusted. Too many incorrect answers representing the bank that they work for, Santander. Over the past two years, there has been an extremely high turnover of employees not following through and providing bad information causing financial expense and damage to the customer.  There is no trust from any employees at this bank branch. No accountability.  Customers beware.

Long time customer.


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., 44 E LANCASTER AVE BRANCH at Ardmore, PA
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Best Bank, Best People, Best Service (HAPPY CUSTOMER)
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Hortaridis, May. 04, 2020

Dear All,

I can say that over the years I've almost always gone to the same Santander Bank location (Swampscott). I have had the privilege of working with the same people year after year who all smile and know me by name.  The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners.  The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well.  If I ever have a problem the buck stops here.  I always get 110% from these folks.  None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!

Happy Customer!!!

AH

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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HAPPY - Swampscott MA Customer for over 3 years!!!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by AlexHMHD, Apr. 15, 2020

Dear All,

I can say that over the years I've almost always gone to the same Santander Bank location. I have had the privilege of working with the same people year after year who all smile and know me by name.  The management from Aaron Siegel to Justin Sacco have always gone above and beyond for us small business owners.  The guy I call Mr. Big time Peter and the two ladies at the front Katherine and Yania are all top shelf as well.  If I ever have a problem the buck stops here.  I always have gotten 110% from these folks.  None of the negative reviews on here reflect any moment in my banking history with this bank. EVER!!!

Happy Customer!!!

AH   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Santander Bank, N.A., Swampscott-Vinnin Square Branch at Swampscott, MA
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All Reviews...

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