FSNB, Review

Dickerson Pike Overall
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BluFlame2016, Aug. 30, 2017

Overall, FSNB has been really good to me. I always go to the Dickerson Pike Branch to do my transactions. The interest rates are not that bad. The 0verall rate is .08%. Now the fees can be some trouble to the lower income families who are opening an account. They offer an assortment but the best accounts for people in middle or upper level incomes would be the advanced checking or secure rewards checking. The Advanced is only 10.95 per month. Its pricey but gives you early direct deposit, FREE 5 Star Online Banking with Bill Pay and Text Banking, and free Checks after a 200.00 accumulated balance. If you want to get paid early, be able to check your account and transactions, and have checks for free, this would be best for you. Now if your a shopper like me, you will want the Secure Rewards. Its only 8.50, but you get identity insurance. Extended warranties, Online local savings, cash rewards, and bonus travel. So if someone steals your identity and all your information, the insurance company will come in and help clear your name.   If you are making big purchases like TV's and washers, you get a warranty from that store but this package deal will extend it by 5 years. You get great deals at Wal-Mart, Macy's, AppleStore, even the Disneystore through the online savings.
 Now the Walmart itself needs some help. But, the bank is well organized and clean. The tellers look professional and their uniforms always clean and presentable. The Management team here is strong and always help the CSR's when they need help. I haven't seen a team like that in my years on this earth. Amy, the bank manager, was at the Charlotte location but came to this location. She has always been helpful, especially with helping me get a loan and clearing some fraudulent charges off my account. She always has a smile on her face and greets everyone that comes in like there family. Over the past year at this location, there has been a lot of new people working. It has finally slowed down and there has been some familiar faces. One of the tellers, Lamia, helps the customers really well and explains things to everyone in a way for them to understand. I never had to wait long to be helped. I am always greeted and helped straight away. They have their busy moments, but they have been swift and helping everyone. In truth, this will always be the bank I recommend for people. -Snarky

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on FSNB, Dickerson Pike Branch at Nashville, TN
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