Frost Bank, Review
Frost Bank, Review
Average rating
based on 4 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
3 Star Review
Frost Insurance business arm is inept.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by HOUTXN, Oct. 25, 2018
We've banked with Frost bank for 8 years and loved them and their service. Banking was a breeze. We bought all of our insurance through them, homeowners, flood, umbrella, car - and that is when the trouble started. I don't know that they are intentionally misleading, but they certainly don't service what they sell - and their capability levels are low; definitely a bank trying to do insurance work. So disappointed in their customer service and capabilities this last round, that we've decided to leave -and take our banking money with us. Too bad. They should stick to banking and regain their reputation for excellent customer service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Frost Bank, Bellaire Branch at Bellaire, TX
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby HOUTXN, Oct. 25, 2018
We've banked with Frost bank for 8 years and loved them and their service. Banking was a breeze. We bought all of our insurance through them, homeowners, flood, umbrella, car - and that is when the trouble started. I don't know that they are intentionally misleading, but they certainly don't service what they sell - and their capability levels are low; definitely a bank trying to do insurance work. So disappointed in their customer service and capabilities this last round, that we've decided to leave -and take our banking money with us. Too bad. They should stick to banking and regain their reputation for excellent customer service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Frost Bank, Bellaire Branch at Bellaire, TX
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Bank of America, KELLER BRANCH (0.2 miles)
Full Service Brick and Mortar Office
1440 Keller Pkwy
Keller, TX 76248
Full Service Brick and Mortar Office
1440 Keller Pkwy
Keller, TX 76248
American Nation Bank, KELLER BRANCH (0.4 miles)
Full Service Brick and Mortar Office
975 Keller Pkwy
Keller, TX 76248
Full Service Brick and Mortar Office
975 Keller Pkwy
Keller, TX 76248
Wells Fargo Bank, KELLER BRANCH (0.5 miles)
Full Service Brick and Mortar Office
910 Keller Pkwy
Keller, TX 76248
Full Service Brick and Mortar Office
910 Keller Pkwy
Keller, TX 76248
JPMorgan Chase Bank, KELLER BRANCH (0.5 miles)
Full Service Brick and Mortar Office
980 Keller Pkwy
Keller, TX 76248
Full Service Brick and Mortar Office
980 Keller Pkwy
Keller, TX 76248
First Financial Bank, KELLER BRANCH (0.6 miles)
Full Service Brick and Mortar Office
891 Keller Pkwy
Keller, TX 76248
Full Service Brick and Mortar Office
891 Keller Pkwy
Keller, TX 76248