Wells Fargo Bank, KELLER BRANCH

Name:Wells Fargo Bank, KELLER BRANCH
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:910 Keller Pkwy
Keller, TX 76248

Tarrant County
View Other Branches
 
Phone:817-337-7903
FDIC Cert:#3511
Established:11/18/2008


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

President
 1star Overall Rating
 3star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by BraziSr, Feb. 15, 2011

I've been a longtime Wellsfargo client, both business and personal.  Since this branch has moved to Keller Pkwy from Price, the service as deteriorated significantly.  It doesn't appear that the focus is on the customer.  Although they loudly say 'Courtesy' is there focus.  I would recommend the management take a closer look at how they treat customers as they enter into the bank.  What appears to be an attitude that 'it isn't my job' to greet customers is apparent.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Keller Branch at Keller, TX
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