Fifth Third Bank, MALLARD CREEK BRANCH

Name:Fifth Third Bank, MALLARD CREEK BRANCH
Full Service Brick and Mortar Office
Review: 2.5star146 client reviews
Location:10400 Mallard Creek Rd
Charlotte, NC 28262

Mecklenburg County
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Phone:704-547-9616
FDIC Cert:#6672
Established:09/14/1998


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:01/01/1865
FDIC Insurance:01/01/1934
Holden By:FIFTH THIRD BCORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1079, view all, view on map
Website:www.53.com
Total Assets:$213,768,000,000
Total Deposits:$175,810,000,000
Total Equity Capital:$21,191,000,000
Total Domestic Office Deposits:$175,648,000,000
Net Income:$2,686,000,000
Quarterly Net Income:$626,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:13%
Quarterly Return on Equity:13%
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Client Review

146 client reviews of Fifth Third Bank scored 2.5 out of 5.

ATM Deposit---big inconvenience
 1star Overall Rating
 2star Office Environment & Staff
 1star Waiting Time
by Stressed, Apr. 11, 2013

I had been with Fifth Third for over 10 years and had been fairly happy. However, I was greatly upset a couple of months ago after depositing my paycheck into the so called convenient ATM machine after hours.  I had to wait nearly two weeks for my check to clear.  I called customer service and spoke to numerous people/managers (including unfriendly ones in person) and they didn't know if the hold was based on a problem on their end or mine.  Overall, they claimed that it was my fault and that it was held due to insufficient funds.  I had not had ANY insufficient funds for nearly 5 months (wow what a way to reach back and find an excuse!) Oh and I must add Fifth Third has no control over their ATM machines...it is ran through an outside company. My suggestion to you is NEVER USE THE ATM MACHINE TO DEPOSIT A CHECK. It took over two months to get all of my accounts switched over...happy I'm gone just wanted to warn you!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Mallard Creek Branch at Charlotte, NC
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