Customers Bank, Review

Customers Bank, Review

Average rating stars based on 6 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
1
4 star:
0
3 star:
1
2 star:
2
1 star:
2

A total of 2 Reviews with 2 Star

Horrible resolution department
 2star Overall Rating
 3star Interest Rate and Cost
 3star Office Environment & Staff
 2star Waiting Time
 2star Other Services
by Quinlanhensler, Dec. 16, 2018

Willing to provide a better review after laims are resolved ive been put through the ringer with unauthorized transaction. That they continue to hold for a ten day wait period. Even though i reported transactions asap. I even fild claim with FDIC AND CREDIT BEAREAS. And a identity theft claim. When you call you call over seas and they are programmed. Nothing ever gets solved until they the investigations department who u can't talk to they are in reachable which is highly sketchy. The ones in charge of my account are unreachable? Scary!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Customers Bank, Customers Bank at Phoenixville, PA
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customers bank in wyomissing, Pa
 2star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by anobitthedust, Sep. 01, 2012

The people their are not as friendly as before. When it was berkshire bank it felt like family. They also had great hours for my family and I. Now the hours just plain suck or shall I say bankers hours. Four of my family members closed their accounts and I am next. Thanks for nothing ill just open up another account somewhere else.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Customers Bank, Wyomissing Branch at Reading, PA
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