Commerce Bank, PLAZA MAIN

Name:Commerce Bank, PLAZA MAIN
Full Service Brick and Mortar Office
Review: 3star8 client reviews
Location:118 W 47th St
Kansas City, MO 64112

Jackson County
View Other Branches
 
Phone:800-453-2265
FDIC Cert:#24998
Established:01/09/1930


The Bank

Name:Commerce Bank
Concentration:Commercial Lending Specialization
Established:02/21/1984
FDIC Insurance:02/21/1984
Holden By:COMMERCE BANCSHARES INC
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:160, view all, view on map
Website:www.commercebank.com
Total Assets:$30,345,138,000
Total Deposits:$24,687,004,000
Total Equity Capital:$2,489,406,000
Total Domestic Office Deposits:$24,687,004,000
Net Income:$109,300,000
Quarterly Net Income:$3,483,000
Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:1%
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Client Review

8 client reviews of Commerce Bank scored 3 out of 5.

New ATMs and personal bankers
 3star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Breilly, Sep. 04, 2024

I went to the bank to take out money at the ATM and my card I’ve had for 40 years didn’t work and I needed to come inside. I waited around 15 to 20 minutes then I decided to go through the regular line. So I waited there till my turn to talk to the teller. She  told me I had to talk to a personal banker. I went and sat some more. Finally a person came back from lunch and one of the personal bakers told her to take the people who came in after me. I stood up and said I was here before them so she took me. By that time I had been there for 45 minutes to an hour. She looked at my card and license and told me the new machine didn’t like ATM cards and I should get a debit card. I told her I didn’t want a debit card. She signed me up to get a new ATM and it should arrive in 7 to 10 days. So I said so now I have go stand in the line again to take care of what I came for. She said yes. My card is fine, it’s your machines that are the problem. I waited in in line at the ATM, then for a banker, then for a a teller who couldn’t do anything, then for a banker again, then I was supposed to get in line again for the teller again because your machine won’t work? I’m very frustrated and disappointed.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, FENTON BRANCH at Fenton, MO
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Grandma
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Meany, Nov. 01, 2023

Always very friendly. . No waiting ever! Would recommend to Everyone. They are the best!  I love my bank

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, DERBY ROCK BRANCH at Derby, KS
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Haven't had any major issues
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Pitbullmum4, Dec. 07, 2016

There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
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All Reviews...

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