Commerce Bank, Review

Grandma
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by Meany, Nov. 01, 2023

Always very friendly. . No waiting ever! Would recommend to Everyone. They are the best!  I love my bank

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, DERBY ROCK BRANCH at Derby, KS
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Haven't had any major issues
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by Pitbullmum4, Dec. 07, 2016

There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
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:(
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by Jmck, Apr. 03, 2016

Every time I try to call or go in to have someone help me at this branch it is so frustrating. They are not helpful at all. The rainbow Rd branch is much better, otherwise I would be closing my accounts with commerce.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Commerce Bank, 43rd & State Line Branch at Kansas City, KS
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Tired of fake
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by Rudeteller, Oct. 27, 2012

You must have someone new working at your Eureka branch (a rather over done, loud, older woman.  My experiences have gone from normal banking to what is this woman going to say next?!  I asked for a deposit slip and and she acted like this was an inconvenience, and made a rude comment.
She started giving my son unsolicited job advise one day at the drive though when he mentioned he had just gotten a new job...this was long winded and uninvited.  My daughter sent in a check for deposit and this same woman asked for her ID.  For a deposit?! No cash back!  It was a payroll and my daughter has had a the same job and account for over a year.  Please control this new teller or lose some business!  Commerce does not set out deposit slips inside this bank so if you run out you must ask for one, I find this odd.  There are too many banks in Eureka to worry about having an "experience".  What happened to customer service?  Curious if an other customers find this woman a bad fit for a bank.

* this review was made on Commerce Bank, Eureka Banking Center Branch at Eureka, MO
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One of the woman bankers
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by shockercity, Aug. 29, 2012

I dont remember the name of the woman acct agent but she was incredibly rude and asked why I was at that branch because there's one closer to where I live(I just moved out east and was the only one i knew of out here at the time!), which I felt was rude and almost walked away right there. I was trying to start a checking acct(already had savings with commerce) and she lied and told me I couldn't have a checking acct(I'm 18) so i just left because I knew she was lying. A couple days later I went to the branch on Webb Rd. They were much nicer and helpful AND I opened my checking account. I believe she has some race issues in my opinion.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Woodlawn Branch at Wichita, KS
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Service and Customer Care
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by Mmason, May. 15, 2012

I have always like banking at this location and so does my friends and family..

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Commerce Bank, 135th & State Line Branch at Kansas City, MO
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slow drive thru
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by amamda14, May. 14, 2012

I have never waited so long in a drive thru with only 3 cars. Has hapened multiple times at west murlen branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, 135th & Murlen Branch at Olathe, KS
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