Commerce Bank, 12th Charlotte Branch

Name:Commerce Bank, 12th Charlotte Branch
Full Service Brick and Mortar Office
Review:6 client reviews
Location:1125 Charlotte Street
Kansas City, MO 64106

Jackson County
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Branch Deposit:$62,178,000
FDIC Cert:#24998
Established:1962-04-19


The Bank

Name:Commerce Bank
Concentration:Commercial Lending Specialization
Established:1984-02-21
FDIC Insurance:1984-02-21
Holden By:Commerce Bancshares Inc
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:170, view all, view on map
Website:www.commercebank.com
Total Assets:$31,354,790,000
Total Deposits:$25,865,238,000
Total Equity Capital:$3,008,038,000
Total Domestic Office Deposits:$25,865,238,000
Net Income:$236,684,000
Quarterly Net Income:$132,815,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:11%
Quarterly Return on Equity:18%
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Client Review

6 client reviews of Commerce Bank scored 3 out of 5.

Haven't had any major issues
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pitbullmum4, Dec. 07, 2016

There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
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:(
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jmck, Apr. 03, 2016

Every time I try to call or go in to have someone help me at this branch it is so frustrating. They are not helpful at all. The rainbow Rd branch is much better, otherwise I would be closing my accounts with commerce.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Commerce Bank, 43rd & State Line Branch at Kansas City, KS
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Tired of fake
Overall Rating
Interest Rate and Cost
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by Rudeteller, Oct. 27, 2012

You must have someone new working at your Eureka branch (a rather over done, loud, older woman.  My experiences have gone from normal banking to what is this woman going to say next?!  I asked for a deposit slip and and she acted like this was an inconvenience, and made a rude comment.
She started giving my son unsolicited job advise one day at the drive though when he mentioned he had just gotten a new job...this was long winded and uninvited.  My daughter sent in a check for deposit and this same woman asked for her ID.  For a deposit?! No cash back!  It was a payroll and my daughter has had a the same job and account for over a year.  Please control this new teller or lose some business!  Commerce does not set out deposit slips inside this bank so if you run out you must ask for one, I find this odd.  There are too many banks in Eureka to worry about having an "experience".  What happened to customer service?  Curious if an other customers find this woman a bad fit for a bank.

* this review was made on Commerce Bank, Eureka Banking Center Branch at Eureka, MO
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