Colony Bank, Review

Colony Bank, Review

Average rating based on 2 reviews
Office Environment & Staff
Waiting Time
Other Services
Mr. Ronnie Hopkins
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by GoNica, Nov. 10, 2021

I live out of the country. I receive my ATM Card at my home on Saturday. My SouthCrest ATM Card was shut down on Monday, not allowing me the two weeks needed to receive my card by mail. I left two messages and asked for a returned call. I contacted the corporate office. The lady was very nice. She tried to reach the Cedartown office, but no answer. Finally on Tuesday I was able to reach the office I was told could not have my old ATM Card activated until I receive the new one.
This is a very poor business plan. Not everyone is at home to receive their ATM Card and have two days to use the old one. Very poor planning. I hope the Bank operates better.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Colony Bank, Cedartown Main at Cedartown, GA
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Miss
Overall Rating
by HayHay, Jan. 30, 2012

This is the best bank in town. I love that everyone knows my name, is super nice and ready to wait on you. Mr. Kirk Scott is the best banker in the Warner Robins area.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Colony Bank, Warner Robbins Branch at Warner Robins, GA
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by MagsIngval 2015-02-07 04:25:48
Kirk Scott is definitely not the best banker it town. Unless your grade includes high egos and low character qualities.
Stay away from this bank. I've been a customer since they opened their first branch, in a strip center off of 96. If you think local service means anything, it doesn't. It only means higher than average egos.
Bad technology, and even worse customer CARE. Customer service, is about average for a bank. But they simply do not care about their customers.

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