ChoiceOne Bank, Review

Profiling & Rude
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Notwhite, Feb. 14, 2023

I been with this bank for 10+ years. I went to this North Muskegon Branch  and now will be pulling my account. The short curly haired lady with glasses was beyond unprofessional. I asked questions and completely ignored me. She acted as if I was not worth the time. Definitely will never recommend this bank from here on out. She had no issues helping the other white person out. Words can not describe how she made me feel. Then to see how they treat someone of there own color like gold.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on ChoiceOne Bank, NORTH MUSKEGON BRANCH at Muskegon, MI
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Customer
Overall Rating
Office Environment & Staff
by Alice1, Apr. 26, 2021

I have had bad experiences Many times dealing with tellers. The company needs to train them better. They act like they are better than me. I'm the customer,  they need to be nicer & more helpful. Stop with the bad attitude.you made reviewing this way too difficult. Fix this .

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on ChoiceOne Bank, Imlay City Branch at Imlay City, MI
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