Cadence Bank, Review
Cadence Bank, Review
Average rating
based on 17 reviews| Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 9 Reviews with 5 Star
Excellent Service from Personal Banker - Travis Brown
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by lashavio, Jun. 08, 2023
I recently had the pleasure of working with Travis Brown, a Personal Banker at Cadence Bank, to open up my new account. The level of service Travis provided was nothing short of outstanding. From the moment I walked in, Travis greeted me with a friendly demeanor, making me feel instantly welcomed. His professionalism and knowledge about the banking industry and the services Cadence Bank provides were clearly evident throughout our conversation.
Travis made the entire process of opening a new account smooth and effortless. He patiently answered all of my questions and explained everything in detail to ensure that I understood the terms and benefits of the account I was opening. His exceptional customer service skills combined with his expertise in banking truly made the experience enjoyable and stress-free.
Travis Brown is undoubtedly an asset to Cadence Bank. His dedication to providing top-notch customer service and going the extra mile to meet customer needs is highly commendable. I look forward to my future banking interactions, and I am confident that with Travis' support, my experience with Cadence Bank will continue to be positive.
To anyone considering banking with Cadence, I highly recommend seeking Travis Brown's assistance. His professionalism, knowledge, and commitment to excellent customer service will make your banking experience a pleasant one.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Temple Adams Avenue Branch at Temple, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby lashavio, Jun. 08, 2023
I recently had the pleasure of working with Travis Brown, a Personal Banker at Cadence Bank, to open up my new account. The level of service Travis provided was nothing short of outstanding. From the moment I walked in, Travis greeted me with a friendly demeanor, making me feel instantly welcomed. His professionalism and knowledge about the banking industry and the services Cadence Bank provides were clearly evident throughout our conversation.
Travis made the entire process of opening a new account smooth and effortless. He patiently answered all of my questions and explained everything in detail to ensure that I understood the terms and benefits of the account I was opening. His exceptional customer service skills combined with his expertise in banking truly made the experience enjoyable and stress-free.
Travis Brown is undoubtedly an asset to Cadence Bank. His dedication to providing top-notch customer service and going the extra mile to meet customer needs is highly commendable. I look forward to my future banking interactions, and I am confident that with Travis' support, my experience with Cadence Bank will continue to be positive.
To anyone considering banking with Cadence, I highly recommend seeking Travis Brown's assistance. His professionalism, knowledge, and commitment to excellent customer service will make your banking experience a pleasant one.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Temple Adams Avenue Branch at Temple, TX
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Great customer experience and customer service
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by ToftheS, Apr. 18, 2023
After battling with another bank for several months over access to my account, I decided it was time to make a change.
I stopped in 6th the San Gabriel branch, first time in any Cadence location. I was greeted by two different people upon entering and asked how they could assist me.
The young woman who helped me get an account set up Wass courteous and very polite. She asked all the questions but also how I was doing.
If this is the normal for this bank, I wu=ill be more than pleased.
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Cadence Bank, Georgetown San Gabriel Branch at Georgetown, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ToftheS, Apr. 18, 2023
After battling with another bank for several months over access to my account, I decided it was time to make a change.
I stopped in 6th the San Gabriel branch, first time in any Cadence location. I was greeted by two different people upon entering and asked how they could assist me.
The young woman who helped me get an account set up Wass courteous and very polite. She asked all the questions but also how I was doing.
If this is the normal for this bank, I wu=ill be more than pleased.
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Cadence Bank, Georgetown San Gabriel Branch at Georgetown, TX
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no problems here
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by momoney, May. 31, 2014
this bank os excellent to deal they even have the mobile app to keep trak of your spending. the staff is very nice and professional as well.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Shelby Branch at Memphis, TN
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby momoney, May. 31, 2014
this bank os excellent to deal they even have the mobile app to keep trak of your spending. the staff is very nice and professional as well.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Shelby Branch at Memphis, TN
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Chuckster
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by chuckster, Mar. 08, 2013
I found the employees at the Bank, especially Seagrove, to be very friendly and helpful. I enjoy banking there. Everyone is very knowledgeable.
I love the fact that I pay no ATM fees with my Debit Card. I live a distance away from the Bank and this helps a lot.
The checking account I have is also perfect for me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Seagrove Branch at Santa Rosa Beach, FL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby chuckster, Mar. 08, 2013
I found the employees at the Bank, especially Seagrove, to be very friendly and helpful. I enjoy banking there. Everyone is very knowledgeable.
I love the fact that I pay no ATM fees with my Debit Card. I live a distance away from the Bank and this helps a lot.
The checking account I have is also perfect for me.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Seagrove Branch at Santa Rosa Beach, FL
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Teacher
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by ForEverYoung, Jan. 04, 2013
I LOVE THIS BANK!!! ALL THE BANCORPSOUTH ARE GREAT,BUT THE ONE IN VAN BUREN IS AWESOME!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Van Buren Branch at Van Buren, AR
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ForEverYoung, Jan. 04, 2013
I LOVE THIS BANK!!! ALL THE BANCORPSOUTH ARE GREAT,BUT THE ONE IN VAN BUREN IS AWESOME!!!!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Van Buren Branch at Van Buren, AR
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Mortgage Refinance
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by mcdevitta, Jul. 05, 2012
I was looking to refinance my home and after speaking with several banks I found that even with the monthly savings closing cost where going to be very high. I luckly came across Kathy Kelly and she was fantastic. I would highly recommend Kathy and BrancorpSouth.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Trussville Branch at Birmingham, AL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mcdevitta, Jul. 05, 2012
I was looking to refinance my home and after speaking with several banks I found that even with the monthly savings closing cost where going to be very high. I luckly came across Kathy Kelly and she was fantastic. I would highly recommend Kathy and BrancorpSouth.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Trussville Branch at Birmingham, AL
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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by mrsr 2013-05-23 13:51:53
The comments that I have read are not necessarily true. First, they are pretty up to date with technology. 2nd they do NOT charge if you are NOT overdrawn (although,there method of paying debits was unethical, they did post credits before debits)and if you had a Christmas Club and you didn't get a check, that you say you had, go to the branch and check on it. Did you move? Was your account charged off? Did you put money into it every week?
I also want to agree with the poor customer service at Birmingham locations. In particular the Trussville & Moody branches. The managers have no customer or employee skills. They are both loud and obnoxious. Trussville does discriminate. The tellers are rude and don't care of about the customers either. Too busy gossiping,texting or talking on phone. And is it a common practice to have a box full of money sitting in a drawer for all to see? Stay away from these branches!!!!
I also want to agree with the poor customer service at Birmingham locations. In particular the Trussville & Moody branches. The managers have no customer or employee skills. They are both loud and obnoxious. Trussville does discriminate. The tellers are rude and don't care of about the customers either. Too busy gossiping,texting or talking on phone. And is it a common practice to have a box full of money sitting in a drawer for all to see? Stay away from these branches!!!!
Wonderful staff, great service, allows one on one conversations with people, not machines.
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by Bansheelta, Jan. 25, 2012
I have never had such a rewarding and profitable company to work with as Bancorp South in both locations in Pleasant Grove and on New Boston road. I refer all that I can to this bank and no one I know has had any problems from them. Keep up the good work!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Texarkana Pleasant Grove Branch at Texarkana, TX
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bansheelta, Jan. 25, 2012
I have never had such a rewarding and profitable company to work with as Bancorp South in both locations in Pleasant Grove and on New Boston road. I refer all that I can to this bank and no one I know has had any problems from them. Keep up the good work!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Cadence Bank, Texarkana Pleasant Grove Branch at Texarkana, TX
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Excellent
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by DuckHeadLodge, Nov. 02, 2011
I have taken several (commercial)loans from this bank. They have a very knowlegable staff, and competitve interest rates. Everyone at the bank is friendly and helpful. (not sure which bank the other reviewer visited, but I am guessing it wasn't this one),
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Stuttgart Main at Stuttgart, AR
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby DuckHeadLodge, Nov. 02, 2011
I have taken several (commercial)loans from this bank. They have a very knowlegable staff, and competitve interest rates. Everyone at the bank is friendly and helpful. (not sure which bank the other reviewer visited, but I am guessing it wasn't this one),
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Stuttgart Main at Stuttgart, AR
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Great People
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by mien, Apr. 26, 2011
Everybody I have dealt with has been friendly and pleasant, going out of their way to help me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Operations Center at Nacogdoches, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby mien, Apr. 26, 2011
Everybody I have dealt with has been friendly and pleasant, going out of their way to help me.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Cadence Bank, Operations Center at Nacogdoches, TX
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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