Cadence Bank, ELGIN BRANCH
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15 client reviews
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| Name: | Cadence Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 03/01/1876 |
| FDIC Insurance: | 01/01/1934 |
| Charter Class: | Commercial bank, state charter and Fed nonmember, supervised by the FDIC |
| # of Branches: | 451, view all, view on map |
| Website: | www.cadencebank.com |
| Total Assets: | $48,668,073,000 |
| Total Deposits: | $38,972,922,000 |
| Total Equity Capital: | $4,311,374,000 |
| Total Domestic Office Deposits: | $38,972,922,000 |
| Net Income: | $463,237,000 |
| Quarterly Net Income: | $97,934,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
15 client reviews of Cadence Bank scored 3.5 out of 5.
Disappointing overall
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Improvedaily, Jan. 24, 2023
Lacking in customer services as bank. Have zero regard for their business customers. Unlike other banks they are closed on Saturdays. So if a holiday comes up a business will have to plan on being its own bank for those extra days. The staff is nice and helpful as the are allowed to be and give it a home town feel. But this bank is far far from my first choice.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Cadence Bank, SALADO BRANCH at Salado, TX
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Improvedaily, Jan. 24, 2023
Lacking in customer services as bank. Have zero regard for their business customers. Unlike other banks they are closed on Saturdays. So if a holiday comes up a business will have to plan on being its own bank for those extra days. The staff is nice and helpful as the are allowed to be and give it a home town feel. But this bank is far far from my first choice.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Cadence Bank, SALADO BRANCH at Salado, TX
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Claims Inheritance Funds
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MRF261973, Jun. 18, 2015
Please Activate my account so i can make a wire transfer to my bank in Philippines
Many Thnaks
Mrs.Freemantle
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MRF261973, Jun. 18, 2015
Please Activate my account so i can make a wire transfer to my bank in Philippines
Many Thnaks
Mrs.Freemantle
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Just use a Credit Union, terrible bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by RyanSmith, Jul. 25, 2014
Really bad costumer service. Account was robbed, received little help or sympathy. Then they charged me over a grand in overdraft despite me never opting in, so they will break the law to fleece customers. The idiot branch manager could barely speak English and seemed to not understand it at all.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Cadence Bank, Colonnade Parkway Branch at Birmingham, AL
9 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby RyanSmith, Jul. 25, 2014
Really bad costumer service. Account was robbed, received little help or sympathy. Then they charged me over a grand in overdraft despite me never opting in, so they will break the law to fleece customers. The idiot branch manager could barely speak English and seemed to not understand it at all.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Cadence Bank, Colonnade Parkway Branch at Birmingham, AL
9 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by JordanLight 2015-09-25 15:41:27
Per the comment above - THIS IS THE EXACT same thing that happened to me. My account was robbed and they allowed for over $900 in negative balance! The branch manager called me after I had already spoken to corporate 2 days before, yet she had no idea of the theft. They ran up a ton of overdraft fees. I told them I wanted no over-draft protection as well, and guess what!? I had some PayPal account still attached to the checking account and a couple charges went through and ...$400 more in fees! With no call. Now the manager is not returning my calls. BANCORPSOUTH is the WORST!!!!!
by Locallady7 2022-10-31 14:52:57
I would run from this bank.
I went in to attempt to cash a irs check but asked for an account. The clerk had me sit a half hour to have a very very unprofessional older tall woman manager come not to me. But loudly came maybe 15 feet and said loudly "we will not be cashing your check here. We only serve our customers. I asked to be a customer and I was told I should go try Walmart. Noone ever even looked at my check or my info.
I was completely DENIED SERVICE in the snobbiest fashion ever .
I went in to attempt to cash a irs check but asked for an account. The clerk had me sit a half hour to have a very very unprofessional older tall woman manager come not to me. But loudly came maybe 15 feet and said loudly "we will not be cashing your check here. We only serve our customers. I asked to be a customer and I was told I should go try Walmart. Noone ever even looked at my check or my info.
I was completely DENIED SERVICE in the snobbiest fashion ever .
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