Broadway National Bank, Review

Broadway National Bank, Review

Average rating stars based on 2 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
never had a problem
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jjwelder, Nov. 03, 2014

Been going to the 281 and TPC location for years they know me by name and always quick with my transactions

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Broadway National Bank, Encino Branch at San Antonio, TX
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Horrible inconvenient
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by Henry1741, Feb. 01, 2014

Small but pertinent piece of advice. Save your money in a place that isn't gonna go out of business in 5 years. This bank is horrible.
       
          First off, this is not a credit union yet it is small ( few locations). They hardly have any type of banking technology. They call an unreliable online banking site and an out dated text alert system ( which notifies you 5 times a day the balance you had last week), technology. They have no 24/7 hotline. No ATM deposit system. No incentives to sign up with them. In fact I had to pay 6 bucks/mo. for a regular checking account. Their rates on everything are bad. How much of an inconvenience this bank is pretty obvious within the first month. They boast about hospitality but that's because that is all they have to offer.
      
        Apart from all this the worst thing about this bank is that they have contradicting policies. You won't get the same explanations, results or answers every time. Do not bank here trust me! So many better alternatives.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Broadway National Bank, Downtown Branch at San Antonio, TX
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