Berkshire Bank

Name:Berkshire Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:10 client reviews
Location:24 North Street
Pittsfield, MA 01201

Berkshire County
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Phone:413-443-5601
FDIC Cert:#23621
Established:1846-02-06


The Bank

Name:Berkshire Bank
Concentration:Commercial Lending Specialization
Established:1846-02-06
FDIC Insurance:1982-01-02
Holden By:Berkshire Hills Bancorp, Inc
Charter Class:Commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:135, view all, view on map
Website:http://www.berkshirebank.com
Total Assets:$12,148,776,000
Total Deposits:$9,244,501,000
Total Equity Capital:$1,565,591,000
Total Domestic Office Deposits:$9,244,501,000
Net Income:$24,018,000
Quarterly Net Income:$24,018,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:6%
Quarterly Return on Equity:6%
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Client Review

10 client reviews of Berkshire Bank scored 2.5 out of 5.

Sit in the chair and wait ...
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by alaina1976, Aug. 07, 2013

I waited in a chair in the lobby for 15 minutes while the woman in the office chatted on the phone. When i heard the call end,I looked at her and she looked at me. i thought she would come out but she picked up the phone and started another call. I went back to the counter and asked if there was anyone else who could help, the answer was no. After spending 20 minutes, I LEFT without taking care of business. ZERO customer service skills - she should get the boot - i wont go back.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Berkshire Bank, Berkshire Bank at Pittsfield, MA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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WORST BANK
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BANK, Dec. 29, 2010

THE WORST BANK WITH VERY RUDE CUSTOMER SERVICE,

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Berkshire Bank, Berkshire Bank at Pittsfield, MA
14 of 19 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

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