Bank of America, WEST ST. PAUL BRANCH

Name:Bank of America, WEST ST. PAUL BRANCH
Full Service Brick and Mortar Office
Review: 2star310 client reviews
Location:1994 Robert St S
Saint Paul, MN 55118

Dakota County
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Phone:800-432-1000 (National Customer Service)
FDIC Cert:#3510
Established:12/04/2017


The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
Established:10/17/1904
FDIC Insurance:01/01/1934
Holden By:BANK OF AMERICA CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3742, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,550,363,000,000
Total Deposits:$2,048,157,000,000
Total Equity Capital:$237,333,000,000
Total Domestic Office Deposits:$1,929,388,000,000
Net Income:$6,410,000,000
Quarterly Net Income:$6,410,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

310 client reviews of Bank of America scored 2 out of 5.

Teri Potter
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Tpotter, Mar. 14, 2024

I feel very lucky to have been working with Vino Gopal. He has been very brilliant and thoughtful and kind and kind.. Always ready to help even with no appointments staying late after bank is closed.. he is one of the reason I’m staying with Bank of America.  Bank of America is very lucky to have him as a banker.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, FRANKFORD MIDWAY BRANCH at Dallas, TX
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Passive Aggressive Bank Teller
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by PassiveAggressiveBeh, Dec. 05, 2023

On November 22,2023, I went to the BOA to deposit 2 checks into my Estate account. I stood in line in the Business line. I had been told previously that estate accounts were considered business accounts. The bank teller told people in line ahead of me that she was unable to guarantee something.
When it was my time, she told me that he (the bank teller manager) moved the woman in front of me to another window and now she had to work both lines. She continued to service people in the other line who came in after me. The bank teller manager told her to wait on me next, but she refused. I held up my checks to get her attention and said that I had business. She said that the bank teller at the end of the counters was waiting on business customers. I asked if she wanted me to stand behind that woman. She said if I didn't mind. I moved and stood behind her. Ms. Queen BT (Queen Bank Teller) then waited on one person at the drive thru and then came to the station where I was standing. She stood there and watched the bank teller wait on the woman who I was standing behind. She then walked back to her station and waited on people who came in at least 30 minutes after me. The bank teller manager then told the bank teller to wait on me next as he had told Queen BT. I was finally waited on after being there for at least 40 minutes. I do not know her name but, she is the oldest bank teller I have ever seen at this location.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, UNIVERSITY CITY BRANCH at Charlotte, NC
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Winner
 4star Overall Rating
 4star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by Thunderdikk, Jul. 09, 2023

The review on this is very good bank is awesome phenomenal performance on everything I recommend this bank this bank is good hopefully it gives me all my money I need and that would be great to everybody to have this bank because there's plenty of money in it one trust fund releasing millions of dollars would be awesome help out millions in poverty and have good Harmony on top of it amen

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, 10 MILE AND GREENFIELD BRANCH at Southfield, MI
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