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Associated Bank, WEST ST. PAUL BRANCH
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32 client reviews
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| Name: | Associated Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1874 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | ASSOCIATED BANC-CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 186, view all, view on map |
| Website: | www.associatedbank.com |
| Total Assets: | $42,965,617,000 |
| Total Deposits: | $34,897,534,000 |
| Total Equity Capital: | $4,452,640,000 |
| Total Domestic Office Deposits: | $34,897,534,000 |
| Net Income: | $129,224,000 |
| Return on Equity: | 3% |
| More... | |
Client Review
32 client reviews of Associated Bank scored 3 out of 5.
Refused to open a new account despite having an appointment
Overall Rating
Waiting Time
by x1433, Nov. 15, 2023
I went to set up a new account. I stopped by earlier in the day and was told that I need to make an appointment. I made an appointment for later in the day and was told could you please wait for a for a representative to help you. After waiting almost 30 minutes, I was told we don’t have an appointment for you in our system. I showed them my appointment confirmation and they still refused to allow me to open an account. They total lack of respect for my time was insulting. I had rescheduled an appointment with my the local school principal for a donation I was planning to make just so I could make this appointment to set up an Account with Associated Bank of Viroqua. Then Associated bank refused to honor this appointment. If this is a preview of the customer service that I would have gotten if I had become a customer maybe they did me a favor.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, VIROQUA BRANCH at Viroqua, WI
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Overall Rating Waiting Timeby x1433, Nov. 15, 2023
I went to set up a new account. I stopped by earlier in the day and was told that I need to make an appointment. I made an appointment for later in the day and was told could you please wait for a for a representative to help you. After waiting almost 30 minutes, I was told we don’t have an appointment for you in our system. I showed them my appointment confirmation and they still refused to allow me to open an account. They total lack of respect for my time was insulting. I had rescheduled an appointment with my the local school principal for a donation I was planning to make just so I could make this appointment to set up an Account with Associated Bank of Viroqua. Then Associated bank refused to honor this appointment. If this is a preview of the customer service that I would have gotten if I had become a customer maybe they did me a favor.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, VIROQUA BRANCH at Viroqua, WI
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Not Customer Friendly or Motivated
Overall Rating
by JoeStar, Sep. 05, 2019
Withdrew$500 from ATM,then went to teller to exchange $20s for larger bills.Male and blonde girl tellers totally ignoring me ,engaged together in gossip.Finally male turns matter over to blonde,who launches into lengthy dissertation how main office doesn't want them to have much cash,blah,blah,finally exchanged$200.Went cross town to another bank,immediate friendly service,no problem with exchange,even placing funds neatly into envelope.Will I avoid Associated Bank Hurley now?Absolutely!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Associated Bank, Hurley Branch at Hurley, WI
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Overall Ratingby JoeStar, Sep. 05, 2019
Withdrew$500 from ATM,then went to teller to exchange $20s for larger bills.Male and blonde girl tellers totally ignoring me ,engaged together in gossip.Finally male turns matter over to blonde,who launches into lengthy dissertation how main office doesn't want them to have much cash,blah,blah,finally exchanged$200.Went cross town to another bank,immediate friendly service,no problem with exchange,even placing funds neatly into envelope.Will I avoid Associated Bank Hurley now?Absolutely!
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Associated Bank, Hurley Branch at Hurley, WI
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Associated Bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Dominique, Aug. 31, 2019
This Dominique Marie Cintron this bank is the best ever best customer I have been to here for a Almost a month now
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, 103 E Huron Street Branch at Berlin, WI
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Dominique, Aug. 31, 2019
This Dominique Marie Cintron this bank is the best ever best customer I have been to here for a Almost a month now
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Associated Bank, 103 E Huron Street Branch at Berlin, WI
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