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Bank of America, PORT ORCHARD BRANCH
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312 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3661, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,589,060,000,000 |
| Total Deposits: | $2,055,465,000,000 |
| Total Equity Capital: | $245,482,000,000 |
| Total Domestic Office Deposits: | $1,926,068,000,000 |
| Net Income: | $27,197,000,000 |
| Quarterly Net Income: | $6,923,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 11% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
312 client reviews of Bank of America scored 2 out of 5.
Understaffed and Rude
Overall Rating
Office Environment & Staff
Waiting Time
by Monsterchunk28, Jan. 07, 2014
As a merchant, this is the worst Bank of America location I have done business with. They never have the correct change that we need (5's, 1's etc.), even if we call ahead and they say that they will have our change ready for us. The wait times are always really long because they typically only have one person working in the front. If I get in the regular line, they tell me I need to move to the merchant line, if I move to where the merchant line would be they tell me to get in the regular line. Today was very frustrating. I came in, and there were two people working. I got in the "merchant" line because the girl had her merchant sign up. When the person she was helping walked away I started walking up, and she held up her finger at me and told me I needed to wait. She then had a regular customer come up to the merchant teller. Then the manager approached me and said "there's no merchant teller today, you need to get in the regular line" then she removed the merchant sign. Then I got in line (behind 6 people, 4 of which had come in while I was in the merchant line.) A half hour later I was next. The second tellers spot opened and I started walking up, but was told I needed to wait because the other girl was the "merchant" teller. I run a business and am supposed to be able to go in and out of the bank, which is why they have merchant tellers. Every Bank of America I have banked with in the past is great, unfortunately this branch does not live up to the Bank of America standard I am used to.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Port Orchard Branch at Port Orchard, WA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby Monsterchunk28, Jan. 07, 2014
As a merchant, this is the worst Bank of America location I have done business with. They never have the correct change that we need (5's, 1's etc.), even if we call ahead and they say that they will have our change ready for us. The wait times are always really long because they typically only have one person working in the front. If I get in the regular line, they tell me I need to move to the merchant line, if I move to where the merchant line would be they tell me to get in the regular line. Today was very frustrating. I came in, and there were two people working. I got in the "merchant" line because the girl had her merchant sign up. When the person she was helping walked away I started walking up, and she held up her finger at me and told me I needed to wait. She then had a regular customer come up to the merchant teller. Then the manager approached me and said "there's no merchant teller today, you need to get in the regular line" then she removed the merchant sign. Then I got in line (behind 6 people, 4 of which had come in while I was in the merchant line.) A half hour later I was next. The second tellers spot opened and I started walking up, but was told I needed to wait because the other girl was the "merchant" teller. I run a business and am supposed to be able to go in and out of the bank, which is why they have merchant tellers. Every Bank of America I have banked with in the past is great, unfortunately this branch does not live up to the Bank of America standard I am used to.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Port Orchard Branch at Port Orchard, WA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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