Bank of America, Review

Bank of America, Review

Average rating stars based on 310 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
81
4 star:
5
3 star:
7
2 star:
17
1 star:
200

A total of 81 Reviews with 5 Star

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Bank of America branch Lighthouse Point, Fl
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Charolete11, Oct. 08, 2013

I went into this branch a few days ago and I was helped by the teller named Jennifer she was so sweet and really caring she helped me with my problem. I would definitely recommend this branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Lighthouse Point Branch at Pompano Beach, FL
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best bank in years
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 4star Other Services
by mfey, Sep. 13, 2013

I talked with the manager and some guy named chris. probably the two nicest people i've met in a bank.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Chinatown Branch at Boston, MA
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Staff review
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by JH03, Sep. 13, 2013

Best experience ive had with any employee o and bank.  I went to Teddy Hanson banking center manager of point loma location to make a claim a month ago he handled my problem in a timely manor and with a sense of urgency and care.  A month later another issue arises i knew i could go back to him to take care of the situation. He was able to take my call right away he remembered me from before took interest in my problem said he would call me back with some answers and did so within 15 mins and isolved everything with clear reasons i highly recommend this staff member he does his job right and with care urgency and sufficiency.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Point Loma Branch at San Diego, CA
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excellent service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ariadna, Aug. 22, 2013

I am very pleased with its friendly employees also me feel confident I spoke my language spanish

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Stapley Main Branch at Mesa, AZ
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excellent service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ariadna, Aug. 22, 2013

I am very pleased with its friendly employees also me feel confident I spoke my language spanish

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Stapley Main Branch at Mesa, AZ
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great branch
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by thecoinhunter, Jun. 15, 2013

They are kind and deal with coins easy! No questions asked!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, Mccormick Ranch Branch at Scottsdale, AZ
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Just wanted to say thanks
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ChuckS, Jun. 10, 2013

Just wanted to say thanks for almost 30 years of good service from the Military Bank department.  I started with your bank back in 1984 when it was National Bank of Fort Sam Houston.  Stayed with you throughout several acquisitions by Nationsbank, NCNB Texas and finally Bank Of America.  You always provided great service no matter where I was stationed.  Recently learned that you were shutting down the online military bank and I would transition to a regular Bank of America account.  Really sorry to see you go.  Can only hope the service will be as good in the future as it has been in the past.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Fort Sam Houston Branch at San Antonio, TX
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by FreddieP 2013-07-27 07:43:05
I agree wholeheartedly.  I've been with "National Bank of Ft Sam Houston" since 1978 and had doubts about B of A taking over.  As soon as I'm assessed a fee that "military banking" wouldn't have charged, I'm swinging all my accounts to USAA.
Mr. Richard Chevian
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Rich, Mar. 15, 2013

I would like to compliment the entire staff at the Bank of America East Milford Branch on 209 East Main street,Milford Ma.
Every staff member that I have worked with has been extremely professional, courteous and always focusd on helping me to get my business done.
In this day and time it is extremely rare to encounter such a crew as this one.
Thank you East milford Branch!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, East Milford Branch at Milford, MA
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Happy
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CharlesA, Mar. 02, 2013

Truly Satisfied

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, High Ridge Branch at Stamford, CT
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Satisfied Customer
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by CharlesA, Mar. 02, 2013

I absolutely adore the High Ridge Branch Great service from a great staff I recommend everyone to do their banking here. They do it all Definitely worth your time and business It is so refreshing to find a bank that gives the consumer what they want and deserve

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, High Ridge Branch at Stamford, CT
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Great Bank Great Service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by pacman76, Jan. 15, 2013

I strongly recommend visiting this branch. The staff there is very helpful and lots of knowledge. They help me establish the right account for my business needs and recommended some great payroll ideas. The waiting time was very short and just received the kind of customer service you don’t normally get in California.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Barstow Branch at Barstow, CA
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Finally!!! Good Service
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by LauraS, Dec. 06, 2012

It's about time I found people who actually do their job It's so sad when we live in a world where Good service is hard to find especially in businesses that rely on Cust Service to survive This bank of America actually surprised me with Great Service Problems were fixed immediately Staff was nice and didn't act like they were doing me a favor Service was Great I actually closed my Chase account to do all of my bankin at this branch just from my experience I am finally satisfied. I found what I deserve as a customer Nice Staff Friendly Efficient and customer focused You have my Vote and my business Everyone should bank here

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, High Ridge Branch at Stamford, CT
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I love them!!!!
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by lisamarie, Nov. 30, 2012

I have had nothing but a great experience at this location. I would call the 1800 # for customer service and they are never able to help me and are full of excuses of why they do want to do their job. So I goto the location and they are alsays able tohelp me. I have never had an issue and they havenever given me an attitude. Even when I have one they do not. They have always been able to fix the issues and I am happy. My only complaint is that I wish they would answer the phonewhen I call so I am not routed to the stupid people in the call center

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Boulevard Branch at Colonial Heights, VA
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FANTASTIC
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by FANTASTIC, Oct. 29, 2012

I have to say the ladies in here are the BEST they are kind, friendly and very helpful!

I enjoy going through the drive thru there is one teller specificlly that is the BEST ever, she is truly FANTASTIC!!!
You know who you are!!!
Keep up the good work!!!

Maxx the VP of the bank is very nice and easy to work with, always trying to help.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Chewelah Branch at Chewelah, WA
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Incredible People
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by red29, Oct. 23, 2012

I have meet so many of the employee at this branch only to see them in other branches, as I have learned this is a training location. However the branch manager Heather is awesome and there is a teller named Bethany. They always have a smile on there faces and go the extra mile. The entire branch is full of smiling helpful people. I love this branch and have made it mine. I don;t know if the employees read this, but I want them to know they are appreciated by this customer! Thanks Ladies and the occasional Gentlemen who have and do work there. Thank you all!!!

By the way my experience at the Austin Branches were cold, people have no interest, your just another number.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Kingwood Branch at Kingwood, TX
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Great Branch
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Klstafford, Oct. 12, 2012

I find this branch to be fast, friendly and efficient.  I drive past another BofA to get to this one.  Highly recommend the branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Talega Branch at San Clemente, CA
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Personal Banker Kaye Carpenter...GO TO HER!!!
 5star Overall Rating
 4star Interest Rate and Cost
 3star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by BBKJ9595, Jul. 30, 2012

Ms.Carpenter is an excellent banker.She shakes your hand,looks you in the eye,and completes what you asked to be done.She carries herself very well and knows what she is doing.She will be the only one I go to to have anything done in my account if I keep it.She won't be here too long.Bank of America is accustomed to having rude employees.Hopefully she moves on to somewhere that is more caring like her.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Westbury Branch at Westbury, NY
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1 TRILLION IN ASSETS
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by areyoukiddingme2012, Jul. 28, 2012

The Country of Bank of america

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 10 Mile And Greenfield Branch at Southfield, MI
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happy customer everytime
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by gladis12, Jul. 19, 2012

i was very impressed by staff and how quickly i was taken care of with my transaction. i always enjoy coming here to see the ladies with there smiling faces. they always help me out

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Aviation Avenue Branch at Charleston, SC
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account holder living overseas
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by spuff, Apr. 17, 2012

I have been banking with the Bluewater Bay branch since 2001 as my main account.
Although I live overseas in New Zealand I have had nothing but the very best of service.

Thanks to Mary Rivas and Melissa (née) Dye for a great job making busu¡iness at a great distance very simple.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Bluewater Bay Branch at Niceville, FL
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