Bank of America, Review

Tobi
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Paperlady, May. 06, 2016

We just started banking at BofA less than 3 years ago.  We had been with our prior bank for about 20 years but we travel and they don't have branches outside of the Southeast.  I have had nothing but positive experiences with BofA.  Ever since we opened our accounts the staff has been friendly, knowledgeable and accommodating.  We have found this also with our other local branch (Little Rd at Mitchell Plaza).  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, River Crossing Branch at New Port Richey, FL
1 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Everyone should read this....
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 2016, Jan. 19, 2016

I have banked with BOA for many years now, and primarily use the south location as my go to for any questions or concerns. Not only have I been a happy customer all these years, but today I was blown away by the kindness and help I received from Chris. He was so helpful and sincere while providing me with the best customer service I have had in my 31 years to date. While he probably just simply thought he was doing his job, he made my day. If you ever have issues or questions that need prompt attention I recommend requesting to speak with Chris.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, South Des Moines Branch at Des Moines, IA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

The are AWESOME!
Overall Rating
by mdzflix, Aug. 29, 2015

I live in the and work in the area. The tellers ALWAYS know me by name and are always kind and friendly!

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Bank of America, Strafford Branch at Wayne, PA
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great Service - GreatPeople
Overall Rating
Office Environment & Staff
Waiting Time
by ingpr, Jul. 21, 2015

I enjoy going to this branch as their employee treat you with respect and make you feel confortable at the same time.  I have used their notary services several times and they are always open to help and make my banking experience the best they can.

The branch manager really makes a difference in customer service, as well as the products' marketing person.

They have a really good team and I enjoy their service.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, 400 South Tryon Branch at Charlotte, NC
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Always great service and helpful staff
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FryingPanTower, Jul. 12, 2015

I've made it a habit of stopping inside when able to chat with the staff who have all been very helpful over the last 15 or so years that I've banked at this location. There have been 3 or 4 managers during that time but each has been very helpful and the staff often recognizes me and greets me with a friendly hello! I stay at BofA for the services and the people! Thanks! Richard

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Mint Hill Branch at Charlotte, NC
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Don't deal with George
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LoveBOA, May. 19, 2015

I've banked with BOA for years & love their services, but for this particular Branch, I give it 2 stars for one employee.  5 stars for the rest.  I've dealt with George three times and I was not pleased with his services.  Very disconnected & very uninterested.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Carolina Forest Branch at Myrtle Beach, SC
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great Branch!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ajl07h, Apr. 16, 2015

Did a Mortgage through here and everyone was terific! I was a bit hesitant at first but the staff was 1st class!!! Very friendly and on time closing!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Hodges Boulevard Branch at Jacksonville, FL
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

West chase BOA in Houston Tx
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Cynthianuma, Mar. 17, 2015

They are awesome at this branch. The manager to the cashiers.

Keep up the good work y'all!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Westchase Branch at Houston, TX
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Excellent service; great staff!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ndombrow, Jan. 06, 2015

We have been Bank of America customers for 14 years now.  The service has always been excellent and the staff at the Crystal River office is VERY DEDICATED TO THEIR CUSTOMERS.  Tammy, the Vice President, is always attentive and courteous to ALL of the customers.  We have never had an issue or any problem with the staff and we are always treated in a respectable and professional manner.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Crystal River Branch at Crystal River, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Very happy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by portlander503, Jan. 02, 2015

I visited the b of a at 122nd and was very happy with my experience. I was with wells and was not happy with there products or services and decided to switch. The gentleman in the lobby was friendly, helpful, and funny. He made me fell welcome unlike other bankers I've met who made me feel like a number. The banker who opened my account Renay I believe was her name was very friendly and informative. Over all I'm very happy with my experience and new account.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 122nd And Stark Branch at Portland, OR
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

BANK OF AMERICA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 6075, Dec. 27, 2014

SPECIAL THANKS TO NATHAN @ the Horizon Ridge BOA for taking my call and resolving my Issues in A Courteous, Prompt,timely,Efficent,Effective Business Manner. I was Indeed Pleased and Very Much Appreciated.Blessings and Love to  the BOA Family in ~2015~Ozzie @ Sandra Durrett,(BOA/14years)

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Horizon Ridge/Eastern Branch at Henderson, NV
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Customer service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Viru, Sep. 15, 2014

I have been really happy with mr. Dan mendendez. He really goes out of the way to help . Eric is great too. The only person I hate dealing with at this location is mr. Tej. Mr. Tej needs some lessons on customer service. If you really take the suggestions seriously I will be happy to discuss my encounter with mr. Tej.

I would still keep taking service from this location but would only see mr. Dan.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Prince Frederick Branch at Prince Frederick, MD
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

latoya is the best manager i have ever met with a bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bakertn34, Mar. 24, 2014

THIS TEAM IS THE BEST OF THE BEST THEY ARE A VERY BUSY BANK MOST DON'T UNDERSTAND BUT THEY ARE FRIENDLY AND HELFUL. THANK YOU THEY HAVE THE BEST MANAGER THEY COULD EVER HAVE! LATOYA KEEP UP THE GREAT JOB!!! THANKS A GAIN :)

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Dickerson Road Branch at Nashville, TN
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Banking
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by JoAnnT, Mar. 18, 2014

I experienced impeccable service at the Bank Of America branch on E. Outer Dr. and VanDyke. The Branch Manager would always come and greet each customer and would help personally or direct each customer or advise in the matter that brought us in there. That was impressive. The staff would always greet you with a smile, courteous and friendly. I was disheartened to learn the branch on VanDyke would be closing. I sincerely hate to witness such heartwarming and professional care thats given, be gone. The staff at the VanDyke location will be missed greatly. I wish everyone the "Best" and I hope that each will get in return outstanding, impeccable service they gave to the community they served.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Van Dyke/Outer Drive Branch at Detroit, MI
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Good bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Saraone, Feb. 07, 2014

Really good bank! Sean is the best person to deal with.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, North Collins / 471 Branch at Arlington, TX
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Love this bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by snyderpersky, Jan. 17, 2014

We have been using this bank for years and had nothing but great experiences. The tellers are friendly and helpful. The other staff and the location manager have always given us the best service I've ever had at a bank. We have never had to wait to get assistance. They know there stuff and get things done quickly and correctly. It's a pleasure to walk in to a bank and be greeted by name. They always go above and beyond, and are a pleasure to do business with.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Siesta Key Branch at Sarasota, FL
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Love this bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by snyderpersky, Jan. 17, 2014

We have been using this bank for years and had nothing but great experiences. The tellers are friendly and helpful. The other staff and the location manager have always given us the best service I've ever had at a bank. We have never had to wait to get assistance. They know there stuff and get things done quickly and correctly. It's a pleasure to walk in to a bank and be greeted by name. They always go above and beyond, and are a pleasure to do business with.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Bank of America, Siesta Key Branch at Sarasota, FL
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TLCox1984, Dec. 06, 2013

Always excellent customer service.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Bank of America, Johns Creek Branch at Saint Johns, FL
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Always provided excellent customer service in branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Loralynn, Nov. 18, 2013

The tellers, officers, managers,everyone in the Heckle and Herlong Branch of Rock Hill, SC have always provided me with excellent customer service. They have always been professional, knowledgeable and thoughtful.  Over the past 10 years my mobility has gradually became severely handicapped and without my even requesting special considerations the teller manager let me know that I could use the drive-thru for all my banking needs.   

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Heckle And Herlong Branch at Rock Hill, SC
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Outstanding Service
Overall Rating
by oferrells, Oct. 11, 2013

My husband and I cannot thank Bank of America for their outstanding service the last few weeks.  I had my purse stolen and other banking items stolen, it was a very stressful time and the last straw was when the thief's were cashing checks using my identity and bank account.  WE went into the bank extremely stressed and wondering what was going to happen next.  We were blessed to come across Paulina who immediately took action to help us.  She continues to contact us daily and/or assist us in our accounts.  Paulina is friendly, helpful and is not afraid to search for an answer if she does not know it.  So thank you Paulina for making a terrible situation into a bearable situation.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, 13th Street Branch at Gainesville, FL
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment