Bank of America, 12 MILE/FRANKLIN ROAD BRANCH

Name:Bank of America, 12 MILE/FRANKLIN ROAD BRANCH
Full Service Brick and Mortar Office
Review: 2star312 client reviews
Location:26700 W 12 Mile Rd
Southfield, MI 48034

Oakland County
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Phone:248-356-9918
Branch Deposit:$271,051,000
FDIC Cert:#3510
Established:10/28/1974


The Bank

Name:Bank of America
Concentration:All Other Over 1 Billion
Established:10/17/1904
FDIC Insurance:01/01/1934
Holden By:BANK OF AMERICA CORP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:3670, view all, view on map
Website:www.bankofamerica.com
Total Assets:$2,565,878,000,000
Total Deposits:$2,017,820,000,000
Total Equity Capital:$243,688,000,000
Total Domestic Office Deposits:$1,892,511,000,000
Net Income:$20,274,000,000
Quarterly Net Income:$7,057,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:12%
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Client Review

312 client reviews of Bank of America scored 2 out of 5.

Great service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by SZRGJ, Dec. 19, 2024

It has been a pleasure to work with this bank. The staff members were all very welcoming and provided great service. The banker Mr. Zhao has helped me a lot with making a claim and applying for a credit card.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, EMORY VILLAGE BRANCH at Atlanta, GA
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Account Holder
 2star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by SHOWMETHEMONEY, Sep. 07, 2024

Tellers at this location lack customer service skills. Always doing the bare minimum. As a Business account holder, I would avoid this particular branch.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, DUARTE BRANCH at Duarte, CA
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Teri Potter
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Tpotter, Mar. 14, 2024

I feel very lucky to have been working with Vino Gopal. He has been very brilliant and thoughtful and kind and kind.. Always ready to help even with no appointments staying late after bank is closed.. he is one of the reason I’m staying with Bank of America.  Bank of America is very lucky to have him as a banker.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, FRANKFORD MIDWAY BRANCH at Dallas, TX
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