Austin Bank, Texas, WHITEHOUSE BRANCH

Name:Austin Bank, Texas, WHITEHOUSE BRANCH
Full Service Brick and Mortar Office
Review: 3.5star2 client reviews
Location:100 Horton St
Whitehouse, TX 75791

Smith County
View Other Branches
 
Phone:903-839-4321
FDIC Cert:#3276
Established:09/01/1965


The Bank

Name:Austin Bank, Texas
Concentration:Commercial Lending Specialization
Established:10/01/1900
FDIC Insurance:01/01/1934
Holden By:JSA FAMILY LTD PARTNERSHIP
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:36, view all, view on map
Website:www.austinbank.com
Total Assets:$2,735,138,000
Total Deposits:$2,250,225,000
Total Equity Capital:$350,386,000
Total Domestic Office Deposits:$2,250,225,000
Net Income:$19,341,000
Quarterly Net Income:$9,721,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
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Client Review

2 client reviews of Austin Bank, Texas scored 3.5 out of 5.

Misleading and crooked
 2star Overall Rating
 2star Interest Rate and Cost
 3star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Jdbostic, Sep. 24, 2018

  On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
  I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
  FIND YOURSELF ANOTHER BANK!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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Fantastic place to do business
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TxGal, Jul. 14, 2011

Love having my checking account here.  Friendly employees.  They always speak to me coming and going, and I never have to wait.  They are nice people and I actually feel comfortable going in there.  Not like most banks.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Austin Bank, Texas, Longview East Loop Branch at Longview, TX
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Banks Nearby

Southside Bank, WHITEHOUSE BRANCH (0.4 miles)
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Whitehouse, TX 75791
Southside Bank, WHITEHOUSE MAIN BRANCH (0.8 miles)
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Austin Bank, Texas, TYLER CUMBERLAND PARK BRANCH (5.0 miles)
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Texas National Bank of Jacksonville, TYLER TROUP HWY BRANCH (5.0 miles)
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