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Austin Bank, Texas, Review
Austin Bank, Texas, Review
Average rating




Misleading and crooked
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Jdbostic, Sep. 24, 2018
On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
FIND YOURSELF ANOTHER BANK!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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by Jdbostic, Sep. 24, 2018
On my loan, I agreed to an ARM for my mortgage only if they would put a cap of 5% on the loan. Last month my interest rate went to 6%. Bank denied our agreement to 5% cap.
I renewed my insurance 3 months ago. 1st month after renewing, they sent me a letter informing me that I had not renewed my policy.I took them a copy of my policy. Next month, same letter and I took another copy to them as they could not find their copy. Third month, same thing. This month they added $1,800 to my load balance for their insurance policy. Still fighting that now.
FIND YOURSELF ANOTHER BANK!!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Austin Bank, Texas, Palestine Branch at Palestine, TX
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Fantastic place to do business
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by TxGal, Jul. 14, 2011
Love having my checking account here. Friendly employees. They always speak to me coming and going, and I never have to wait. They are nice people and I actually feel comfortable going in there. Not like most banks.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Austin Bank, Texas, Longview East Loop Branch at Longview, TX
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse




by TxGal, Jul. 14, 2011
Love having my checking account here. Friendly employees. They always speak to me coming and going, and I never have to wait. They are nice people and I actually feel comfortable going in there. Not like most banks.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Austin Bank, Texas, Longview East Loop Branch at Longview, TX
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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