Home > Texas Banks > El Paso Banks > Wells Fargo Bank El Paso > Wells Fargo Bank, EL PASO WOODROW BEAN BRANCH
Wells Fargo Bank, EL PASO WOODROW BEAN BRANCH
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862 client reviews
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 01/01/1870 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | WELLS FARGO&COMPANY |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4350, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,733,244,000,000 |
| Total Deposits: | $1,416,886,000,000 |
| Total Equity Capital: | $162,969,000,000 |
| Total Domestic Office Deposits: | $1,392,417,000,000 |
| Net Income: | $21,994,000,000 |
| Quarterly Net Income: | $3,956,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 14% |
| Quarterly Return on Equity: | 10% |
| More... | |
Client Review
862 client reviews of Wells Fargo Bank scored 2 out of 5.
Terrible Customer Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Customer4over10years, May. 31, 2012
I stood in line for over 15 minutes, and when I got o the teller, she disclosed that their system was down. I asked why we weren't told that in the line, to avoid running out of time to go to another branch beofre closing time? She responded, "You were." I wasn't going to argue with her, as she obviously was not in the line, and had no idea whether I had been notified or not. I asked for Customer service and a young man came up and said, "Our system has been down for like 30 minutes, I am pretty sure someone told you." I was furious, at the flat out disrespect. Essentially they both called me a liar, I would not have stood in line for 15 minutes with that information. Furthermore there were others in the line with the same complaint of waiting an obsurdly long time and then upon getting to the teller being told that the system was down. There was no "Sorry for any inconvenience," and the branch manager was occupied so I could not make the complaint with him as I had to try and find another branch in the 10 minutes I was left with. I tried calling the branch number provided and no answer after 4 tries and persistent ringing.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, El Paso Woodrow Bean Branch at El Paso, TX
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Customer4over10years, May. 31, 2012
I stood in line for over 15 minutes, and when I got o the teller, she disclosed that their system was down. I asked why we weren't told that in the line, to avoid running out of time to go to another branch beofre closing time? She responded, "You were." I wasn't going to argue with her, as she obviously was not in the line, and had no idea whether I had been notified or not. I asked for Customer service and a young man came up and said, "Our system has been down for like 30 minutes, I am pretty sure someone told you." I was furious, at the flat out disrespect. Essentially they both called me a liar, I would not have stood in line for 15 minutes with that information. Furthermore there were others in the line with the same complaint of waiting an obsurdly long time and then upon getting to the teller being told that the system was down. There was no "Sorry for any inconvenience," and the branch manager was occupied so I could not make the complaint with him as I had to try and find another branch in the 10 minutes I was left with. I tried calling the branch number provided and no answer after 4 tries and persistent ringing.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, El Paso Woodrow Bean Branch at El Paso, TX
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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