JPMorgan Chase Bank, Northgate Branch

Name:JPMorgan Chase Bank, Northgate Branch
Full Service Brick and Mortar Office
Review:443 client reviews
Location:5209 Wren Avenue
El Paso, TX 79924

El Paso County
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Phone:915-757-4210
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-2:00
FDIC Cert:#628
Established:1959-12-14


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5719, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,074,952,000,000
Total Deposits:$1,439,404,000,000
Total Equity Capital:$185,954,000,000
Total Domestic Office Deposits:$1,114,179,000,000
Net Income:$14,778,000,000
Quarterly Net Income:$3,325,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
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Client Review

443 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Fitness & Nutrition Consultant
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by CL4444, Apr. 29, 2015

Staff is personable and professional and it feels more like a small town bank where you're treated well. It's convenient to my home, that they provide free notary to clients, and waived fees on security boxes.  Also cute are the little pink drive thru containers.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on JPMorgan Chase Bank, Seattle Hill Road Branch at Snohomish, WA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Great Local Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Rickw574, Apr. 27, 2015

I've used this branch to get documents notarized, open my kids high school and college accounts etc. Very friendly people that did an excellent job of explaining everything making me free copies of documents etc. The place is remodeled and has complementary Keurig in the lobby. They have a 2 drive thru Windows and 2 ATMS. What's not to like.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Lake Zurich-Rand Branch at Lake Zurich, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Chase refuses to deposit checks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by princetontiger94, Mar. 12, 2015

Chase bank on more than one occassion has refused to deposit checks written to my company by customers for service. This started with just Chase checks that they refused to deposit and then has started with other checks. I ask for an explanation and they tell my I am not entitled to an explanation - I do not have authority to know why. I have several accounts with them and have for 8 years. Thankfully I have another bank that I do business with that has always accepted the checks that Chase refuses to deposit. These checks have never bounced. Why does Chase refuse to deposit checks?!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Barker Cypress And 290 Branch at Cypress, TX
13 of 13 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

by assistliving 2015-03-13 00:03:54
same here I had the same problem with them.. I am closing tomorrow my acct with them as there are other banks that can do better service
by kmac 2015-04-20 11:29:05
I am furious.  I just did a Trust for my children and have money at several banks.  The other ones put my accounts in the trust.  Chase has refused to put any of my accounts (9) in the trust without changing all the checking account numbers and told me each account to open would take one hour.  Seven of my accounts are rental accounts and would be a  problem.  My only choice is to remove all my money to another bank which takes time and even more effort.

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