JPMorgan Chase Bank, Northgate Branch

Name:JPMorgan Chase Bank, Northgate Branch
Full Service Brick and Mortar Office
Review:439 client reviews
Location:5209 Wren Avenue
El Paso, TX 79924

El Paso County
View Other Branches
 
Phone:915-757-4210
Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-2:00
FDIC Cert:#628
Established:1959-12-14


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5719, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,074,952,000,000
Total Deposits:$1,439,404,000,000
Total Equity Capital:$185,954,000,000
Total Domestic Office Deposits:$1,114,179,000,000
Net Income:$14,778,000,000
Quarterly Net Income:$3,325,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:7%
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Client Review

439 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Compl, Feb. 24, 2015

The attitude of Le & the Asst Manager is the worst I have ever seen in my twenty five years with Chase & its predecessor banks that it gobbled up.
I was put through the wringer with questions I consider are personal and private- insisted on knowing all my banking relationships, my employer, my annual income and my net worth.  This was an overreach and is not legally required information.
I am STILL awaiting a response and a call back from Chase management.  It appears they do not CARE although they say on their site that they are LISTENING.  I suppose they are DEAF

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mendocino Avenue Branch at Santa Rosa, CA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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incompetent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mcmholj, Feb. 03, 2015

I received a mailing for a 200 promotional offer when opening a new checking account. I could meet all the fine print requirements so i went in to open an account. I was helped out of order of arrival and was denied a checking account because the personal banker thought that it would not be a long term relationship. She hadn't even got my name when she left to grab the branch manager who used her right as a business owner to refuse service for any reason. I have a credit line with them that i am considering transferring elsewhere

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Holland 8th St Branch at Holland, MI
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Time to go
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by HSLA, Jan. 23, 2015

My daughter closed her account when staff refused to let her cash her paycheck.  She was an account-holder at the time, and she was going to deposit some of the check, but not all of it.

The staff computers are available for anyone to see if they go for a cup of coffee, no privacy.  But if you ask to look at your account information on the screen, you get scolded.

Finally a staff person refused to notarize a document (high school transcript) for me because it was not in "legal language".  My other banks have notarized transcripts for me several times (for each college application and scholarship application). The time has come to close all our family's accounts here.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Ridgewood And Westminster at Cleveland, OH
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