PNC Bank, FRUITVILLE PIKE BRANCH
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420 client reviews
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| Name: | PNC Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1804 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | PNC FINL SERVICES GROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2378, view all, view on map |
| Website: | www.pnc.com |
| Total Assets: | $557,463,343,000 |
| Total Deposits: | $428,985,450,000 |
| Total Equity Capital: | $50,108,085,000 |
| Total Domestic Office Deposits: | $428,490,983,000 |
| Net Income: | $5,836,901,000 |
| Quarterly Net Income: | $957,096,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
420 client reviews of PNC Bank scored 2.5 out of 5.
Do not bank with PNC!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by browneyed, Feb. 13, 2012
At the account opening the representatives were very pleasant and answered all our questions. We did not use the account for a few weeks but when we tried to we found my husbands payroll check was put on hold for several days. Each day we tried to call and work this out we would get a different answer. We would be promised they would be available the next day, which would come and go just to be promised the same thing again for the next day. The representatives were condescending and rude. Much more interested in passing the blame then resolving the situation.
PNC makes promises but does not keep them. PNC's staff is untrained and has terrible customer service.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Fruitville Pike Branch at Lancaster, PA
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby browneyed, Feb. 13, 2012
At the account opening the representatives were very pleasant and answered all our questions. We did not use the account for a few weeks but when we tried to we found my husbands payroll check was put on hold for several days. Each day we tried to call and work this out we would get a different answer. We would be promised they would be available the next day, which would come and go just to be promised the same thing again for the next day. The representatives were condescending and rude. Much more interested in passing the blame then resolving the situation.
PNC makes promises but does not keep them. PNC's staff is untrained and has terrible customer service.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Fruitville Pike Branch at Lancaster, PA
4 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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