PNC Bank, Fruitville Pike Branch

Name:PNC Bank, Fruitville Pike Branch
Full Service Brick and Mortar Office
Review:307 client reviews
Location:1900 Fruitville Pike
Lancaster, PA 17601

Lancaster County

Office Hours:Mon: 08:00 to 17:00
Tue: 08:00 to 17:00
Wed: 08:00 to 17:00
Thu: 08:00 to 18:00
Fri: 08:00 to 18:00
Sat: 09:00 to 13:00
Drive-up Hours:Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Branch Deposit:$46,827,000
FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2967, view all, view on map
Total Assets:$313,362,161,000
Total Deposits:$227,851,723,000
Total Equity Capital:$36,903,556,000
Total Domestic Office Deposits:$221,223,248,000
Net Income:$850,219,000
Quarterly Net Income:$850,219,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%

Client Review

307 client reviews of PNC Bank scored 2.5 out of 5.

Do not bank with PNC!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by browneyed, Feb. 13, 2012

At the account opening the representatives were very pleasant and answered all our questions. We did not use the account for a few weeks but when we tried to we found my husbands payroll check was put on hold for several days. Each day we tried to call and work this out we would get a different answer. We would be promised they would be available the next day, which would come and go just to be promised the same thing again for the next day. The representatives were condescending and rude. Much more interested in passing the blame then resolving the situation.
PNC makes promises but does not keep them. PNC's staff is untrained and has terrible customer service.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Fruitville Pike Branch at Lancaster, PA
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