PNC Bank, CONCORDVILLE BRANCH

Name:PNC Bank, CONCORDVILLE BRANCH
Full Service Brick and Mortar Office
Review: 2.5star420 client reviews
Location:1823 Wilmington W Chester Pike
Glen Mills, PA 19342

Delaware County
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Phone:610-558-5409
FDIC Cert:#6384
Established:05/21/1990


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:01/01/1804
FDIC Insurance:01/01/1934
Holden By:PNC FINL SERVICES GROUP INC
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2378, view all, view on map
Website:www.pnc.com
Total Assets:$557,463,343,000
Total Deposits:$428,985,450,000
Total Equity Capital:$50,108,085,000
Total Domestic Office Deposits:$428,490,983,000
Net Income:$5,836,901,000
Quarterly Net Income:$957,096,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
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Client Review

420 client reviews of PNC Bank scored 2.5 out of 5.

ATM DISPENSES FAKE $20 BILLS
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by edgemoor, Aug. 28, 2013

I was there last night depositing a company check and personal cash into the drive-thru atm. The fiancee was driving so she was handling the atm and by accident hits quick withdraw and it fires out $60 (3 twenties). When we go to deposit that $60 with the original personal cash deposit, it rejects 2 twenties. We try again, it accepts one but declines the other. We try 2 more times and no luck! I kept the $20 in my wallet and we went to Rita's for waterice. I go to pay with the $20 and they can't accept it, mention its a fake after checking.

I call the PNC Branch today and first they try to say the ATM doesn't dispense $50's after I was clear about it being a $20 then they said there has to be a victim in the matter (basically implying me) and that it was just my bad luck and I lost $20 BUT strongly suggest I turn the $20 to this lousy branch so they can hand it over to the Secret Service.

I been banking here for awhile and have my business account here. This was the straw that broke the proverbial camel's back... all over $20. I do not trust them or any of their services now. I am not going to go out of my way to this Glen Mills Branch to TURN IN the fake $20 when I was wary about going all the way back just to exchange for a real $20.

I would never go back to this Glen Mills location until I'm set with a NEW bank and come back here to cancel and go tell them to go F themselves for what they did/didn't do in the matter.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Concordville Branch at Glen Mills, PA
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