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U.S. Bank, CENTRAL WASHINGTON UNIVERSITY BRANCH
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957 client reviews
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| Name: | U.S. Bank |
| Concentration: | All Other Over 1 Billion |
| Established: | 07/13/1863 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | U S BCORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 2301, view all, view on map |
| Website: | www.usbank.com |
| Total Assets: | $650,658,504,000 |
| Total Deposits: | $524,697,711,000 |
| Total Equity Capital: | $61,526,628,000 |
| Total Domestic Office Deposits: | $517,223,585,000 |
| Net Income: | $5,862,096,000 |
| Quarterly Net Income: | $950,209,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
957 client reviews of U.S. Bank scored 2.5 out of 5.
Terrible bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Truthteller32, Jun. 08, 2012
This is THE WORST BANK I have ever had to be a part of. Really small with usually only one person working. Did I mention THEY DON'T KNOW WHAT THEY ARE DOING?! I overdrafted fourty dollars so I called and talked to someone about it. Was told I would get a call back but of course I never did. Now I have a collection agency calling me saying I owe over two hundred dollars. THIS BRANCH IS TERRIBLE. DON'T GET AN ACCOUNT HERE IF YOU CAN HELP IT!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Central Washington University Branch at Ellensburg, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Truthteller32, Jun. 08, 2012
This is THE WORST BANK I have ever had to be a part of. Really small with usually only one person working. Did I mention THEY DON'T KNOW WHAT THEY ARE DOING?! I overdrafted fourty dollars so I called and talked to someone about it. Was told I would get a call back but of course I never did. Now I have a collection agency calling me saying I owe over two hundred dollars. THIS BRANCH IS TERRIBLE. DON'T GET AN ACCOUNT HERE IF YOU CAN HELP IT!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Central Washington University Branch at Ellensburg, WA
Was this review helpful to you? Yes, No Report Abuse
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Reviews are surprising
Overall Rating
Office Environment & Staff
Waiting Time
by KaylaSmile85, Dec. 31, 2011
I am really surprised to see this many bad reviews. I have not been with US bank very long- almost a year- but I switched over from Chase (which is by far worse!) and also came to this bank because there was a branch here on campus. I have had a good experience so far, its no credit union, but theyve always told me straight what my fees were going to be and Ive never had a bad customer service experience in this branch or any other. If the wait time in line was long it only cause its the only branch in Ellensburg and a lot of students bank there.
Overall US bank has been *good*. Maybe not fantastic, but definitely not deserving of just one star in my experience.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Central Washington University Branch at Ellensburg, WA
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Overall Rating Office Environment & Staff Waiting Timeby KaylaSmile85, Dec. 31, 2011
I am really surprised to see this many bad reviews. I have not been with US bank very long- almost a year- but I switched over from Chase (which is by far worse!) and also came to this bank because there was a branch here on campus. I have had a good experience so far, its no credit union, but theyve always told me straight what my fees were going to be and Ive never had a bad customer service experience in this branch or any other. If the wait time in line was long it only cause its the only branch in Ellensburg and a lot of students bank there.
Overall US bank has been *good*. Maybe not fantastic, but definitely not deserving of just one star in my experience.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on U.S. Bank, Central Washington University Branch at Ellensburg, WA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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