Home > Florida Banks > Miami Banks > Regions Bank Miami > Regions Bank, MARY BRICKELL VILLAGE BRANCH
Regions Bank, MARY BRICKELL VILLAGE BRANCH
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207 client reviews
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| Name: | Regions Bank |
| Concentration: | Commercial Lending Specialization |
| Established: | 01/01/1928 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | REGIONS FINANCIAL CORP |
| Charter Class: | Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB) |
| # of Branches: | 1281, view all, view on map |
| Website: | http://www.regions.com |
| Total Assets: | $151,314,000,000 |
| Total Deposits: | $130,154,000,000 |
| Total Equity Capital: | $16,336,000,000 |
| Total Domestic Office Deposits: | $130,154,000,000 |
| Net Income: | $2,244,000,000 |
| Quarterly Net Income: | $438,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
207 client reviews of Regions Bank scored 2.5 out of 5.
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Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by BankReview, Dec. 27, 2011
Even though the staff (the entire office consists of 2 people, only one of which has decision making authority) is friendly enough I have had nothing but problems. I opened up a business checking account and was told that the only address that could be put onto my account was the one from my DL. I just moved down to Miami less than a week prior and had not been able to get to the DMV yet (which at this point seems to be more efficient than this branch). I explained that I did not have access to the mail at the address on my DL. This did not matter. Long story short I never received my debit card (I did have the mail forwarded). They resent it FOUR TIMES. Finally the made the semi-intelligent decision to send it to the branch (after much complaining on my behalf) and I finally received my debit card 5 weeks after opening my account (forcing me to inconveniently come in every week to make transactions). I still have not gotten my PIN, nor am I able to get through via phone (either busy or rings without ever being answered. I called the 800# and was told after 20 mins of BS that I needed to contact my branch for business accounts (why bother having a customer "service" hotline?). I have hardly ever seen another patron in this branch, so why is it so incredibly difficult to get something done? It has now been 9 weeks since I opened my account and I still don't have a PIN. With only two employees in this branch, why are they not able to communicate or get anything done?!?!?! I'm getting ready to change banks.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Mary Brickell Village Branch at Miami, FL
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby BankReview, Dec. 27, 2011
Even though the staff (the entire office consists of 2 people, only one of which has decision making authority) is friendly enough I have had nothing but problems. I opened up a business checking account and was told that the only address that could be put onto my account was the one from my DL. I just moved down to Miami less than a week prior and had not been able to get to the DMV yet (which at this point seems to be more efficient than this branch). I explained that I did not have access to the mail at the address on my DL. This did not matter. Long story short I never received my debit card (I did have the mail forwarded). They resent it FOUR TIMES. Finally the made the semi-intelligent decision to send it to the branch (after much complaining on my behalf) and I finally received my debit card 5 weeks after opening my account (forcing me to inconveniently come in every week to make transactions). I still have not gotten my PIN, nor am I able to get through via phone (either busy or rings without ever being answered. I called the 800# and was told after 20 mins of BS that I needed to contact my branch for business accounts (why bother having a customer "service" hotline?). I have hardly ever seen another patron in this branch, so why is it so incredibly difficult to get something done? It has now been 9 weeks since I opened my account and I still don't have a PIN. With only two employees in this branch, why are they not able to communicate or get anything done?!?!?! I'm getting ready to change banks.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Mary Brickell Village Branch at Miami, FL
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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