PNC Bank, Fifth Avenue Place Branch

Name:PNC Bank, Fifth Avenue Place Branch
Full Service Brick and Mortar Office
Review:383 client reviews
Location:120 Fifth Avenue Place
Pittsburgh, PA 15222

Allegheny County
View Other Branches
 
Phone:412-762-6129
Office Hours:Mon: 8:00 AM - 5:00 PM
Tue: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thu: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM
Sat: Closed
Sun: Closed
FDIC Cert:#6384
Established:1934-09-01


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2579, view all, view on map
Website:www.pnc.com
Total Assets:$361,210,826,000
Total Deposits:$265,568,580,000
Total Equity Capital:$37,958,248,000
Total Domestic Office Deposits:$257,675,713,000
Net Income:$1,657,119,000
Quarterly Net Income:$875,971,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
 More...


Client Review

383 client reviews of PNC Bank scored 2.5 out of 5.

Poor customer service for longtime customers
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by xpwk, Oct. 10, 2017

Poor customer service, poor customer service, poor customer service.  Don't step into this branch unless you are wearing your business suit.  After banking with PNC for nearly 12 years, I would expect some type of decorum in dealing with long time customers.  The employees at this branch don't seem to understand the concept of females that are both married and have an active profession, along with the need to correct a name on a bank account to match that of every other form of identification.  After previously providing a marriage certificate and multiple forms of identification reflecting the correct name, I was told that additional documentation may be necessary and that I'd have to call ahead and make an appointment to have someone else review it.  Review what? The only difference about my trip to this branch opposed to the other various trips to this branch was that I didn't wear a suit today.  Perhaps if I wore my suit, the employees would have treated me with dignity.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fifth Avenue Place Branch at Pittsburgh, PA
4 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

Citizens Bank of Pennsylvania, Gateway Branch (0.1 miles)
Full Service Brick and Mortar Office
603 Stanwix Street
Pittsburgh, PA 15222
Dollar Bank, Federal Savings Bank, Market Square Branch (0.1 miles)
Full Service Brick and Mortar Office
225 Forbes Avenue
Pittsburgh, PA 15222
Wells Fargo Bank, Pittsburgh Pb - Satellite Office (0.1 miles)
Limited Service Facility Office
444 Liberty Avenue
Pittsburgh, PA 15222
Dollar Bank, Federal Savings Bank, Gateway Center Branch (0.1 miles)
Full Service Brick and Mortar Office
401 Liberty Avenue
Pittsburgh, PA 15222
PNC Bank, Fifth Avenue Branch (0.1 miles)
Full Service Brick and Mortar Office
225 Fifth Avenue
Pittsburgh, PA 15222

More